Job Description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Salary Grade D - 25,992 (Level one) rising to 26,835 per annum (Level three)

plus pay award pending

Location: Aspley & Bilborough office - Harvey Road

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.?

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.? So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council?here.

About the Role

To provide a comprehensive housing service to our customers, giving advice and assistance on a diverse range of issues to support the delivery of the Tenancy and Estate Management service in customer contact points across Nottingham city. To provide an effective and high-quality administrative support service. It's a challenging role but the rewards in terms of fulfilment are high and you'll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live.

About You

The ideal candidate will have:

1. Experience of working within a team and of proactively working towards joint targets

2. The ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations

3. Proficiency in the use of all Microsoft applications (Word, Excel, PowerPoint) and be able to prepare accurate reports, graphs and spreadsheets and carry out day to day admin duties as required

4. The ability to demonstrate self-motivation and work proactively with minimum supervision.

5. Proven ability to work to a high level of accuracy

6. A supportive approach to managing customer services and relationships, whilst maintaining a professional attitude

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

You can find the job description for this post here: https://www.nottinghamcity.gov.uk/media/pmadsxlv/jd-housing-officer.pdf

At Nottingham City Council we believe that work is what you do, not where you do it.? We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the?

additional information

?for applicants page.

Closing Date:

Friday 08 August 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews:

22 August 2025 at our Aspley & Bilborough office - Harvey Road, Nottingham, NG8 3BB - Please note this is subject to change

If you have any queries relating to the role or wish to get an update on your application, please email our Housing Services Recruitment team recruitment@nottinghamcity.gov.uk

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Job Type: Permanent

Pay: 25,992.00-26,835.00 per year

Work Location: Hybrid remote in Nottingham NG8 3BB

Application deadline: 08/08/2025