Job Description

Location

: Unit A22, Severn Rd, Treforest Industrial Estate, Pontypridd, Cardiff CF37 5SP

Salary

: 23k-26k annually

Employment Type

: Full-Time, Fixed Term

Are you a detail-oriented and organized professional looking for an exciting role in a dynamic e-commerce toy company? We are seeking an

Assistant

Office Administrator

to join our team and help deliver exceptional customer service and manage day-to-day office operations.

Key Responsibilities

Customer Service

: Provide outstanding support to our customers via email, phone, and live chat. Handle inquiries, process orders, and resolve issues promptly and professionally.

Bookkeeping

: Manage and maintain financial records, including invoicing, payroll, and expense tracking. Ensure compliance with financial procedures. Collaborate with the team to ensure smooth operations of the business. Support the management team with administrative tasks and reporting as required.

What We Offer

Complete Training and Ongoing Support Pension Plan 28 Days of Paid Annual Leave Free On-Site Parking

Requirements

Previous experience in an administrative or customer service role. Strong communication and organizational skills. Proficiency in Microsoft Office Suite and familiarity with bookkeeping software. A proactive attitude and ability to multitask effectively. Passion for delivering excellent customer service. Minimum requirement of a 2:2 undergraduate degree.

How to Apply

If you're ready to bring your skills and enthusiasm to our team, we'd love to hear from you! Please submit your CV through Indeed.

Job Types: Full-time, Fixed term contract

Pay: 23,000.00-26,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Free parking On-site parking
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Work Location: In person

Reference ID: Jan office admin