Job Description

About us

DCO Dental is a growing group of three friendly, collaborative dental practices in South Manchester. With a team of around 60 staff, we're proud of our reputation for high standards, kindness, and doing things properly--both for our patients and for our people.

We provide a wide range of services across our group, including oral surgery via our referral centre, implants, IV and inhalation sedation, NHS dental services, urgent care, and foundation training. Our private general and restorative dentistry offering is growing rapidly. We also run oral surgery courses for postgraduate students and are beginning to offer restorative training for local dentists.

As DCO expands, so do the opportunities. This role is opening due to the relocation of our current Assistant Manager, and we're looking for someone who sees this as a career step, not just a job. The position will evolve over time, and we hope the right person will grow with us.

We're looking for someone flexible, eager to learn, and willing to invest in themselves. Someone who is people-smart, humble, and driven to do things well. We'll support your development and give you the space to shape your role and your future.

What You'll Be Doing

As Assistant Practice Manager, you'll work closely with the Practice Manager and the wider team to oversee administrative and operational duties, support staff, and ensure the smooth running of the practice. You'll take a lead in day-to-day operations across all three of our sites, ensuring we remain compliant, efficient, and a great place to work and be treated.

The role is a key step for someone looking to progress their career in dental practice management. It goes beyond administrative support--we're looking for someone who can grow into a leadership role, complementing the strengths of our current manager and, in time, helping to develop the business side of our growing organisation.

Key Responsibilities

Champion the clinical environment--ensuring everything runs smoothly so our dentists can focus solely on their patients, delivering excellent care and building meaningful patient relationships

Manage day-to-day operations across all 3 sites to ensure consistency and high standards

Create and maintain effective staff rotas; manage cover for sickness, leave, and absences

Support recruitment, onboarding, training, and performance management

Maintain HR systems and staff records, promoting a supportive and accountable team culture

Ensure full compliance with CQC, HTM 01-05, GDPR, GDC and other relevant regulations

Support site-level financial processes including cashing up, invoicing, book-keeping, and payroll

Handle patient queries and complaints with professionalism and empathy--resolving issues and safeguarding the patient experience

Promote a positive, respectful, and high-performing workplace culture

Contribute to management meetings, audits, and the development of business plans and KPIs

Requirements

Previous experience in a dental practice (essential) Clinical experience/current GDC registration (preferred but not essential) Experience in a management or supervisory role (preferred but not essential) Strong understanding of dental compliance and regulatory frameworks Excellent communication, leadership, and interpersonal skills IT literate - experience with dental software systems such as SOE/Exact is an advantage A proactive and positive attitude with the ability to multitask and work under pressure.
Strong problem-solving ability and a willingness to learn and adapt as the role evolve.

A team player who shares our values and wants to be part of something long-term

To apply, please send your CV and a short covering letter outlining your suitability for the role to:

Conoroneill@dcodental.co.uk.

Job Type: Full-time

Pay: From 31,000.00 per year

Benefits:

Employee discount On-site parking
Work Location: In person

Reference ID: DCO Dental