Job Description

SALARY:

33,000 per annum (gross)

HOURS:

Min. 40 hours per week; 9-6pm, Monday-Friday (except in case where business needs require different hours i.e. cover/training/support on a Saturday or earlier/later shifts). Extra hours may be required

LOCATION:

Southampton, SO15 2ES (with some time to be spent in the Locks Heath clinic)

Sitting at the heart of our management team, you will help to ensure the smooth running of a busy clinic. You will support the Practice Director in the day-to-day running of the business, leading in their absence and acting as a role model for the team.

WHY CHOOSE LIFE EFFECT CHIROPRACTIC?

We support people to restore and maintain their health via safe, drug-free, non-invasive and non-surgical approaches to health while delivering a service that provides people the healing space and experience that is often so lacking in healthcare. Join our team and help us help more people!

We are a small local business with a close team that works together to make a difference. We truly care about making sure we are all in the best possible state to serve our clients and each other with an amazing benefits package (including free Chiropractic care, monthly memberships to support your ongoing health, paid sick days, social events and a birthday day off to name just a few).

WHAT ARE AN ASSISTANT PM'S RESPONSIBILITIES?

On-the-ground support in the clinic for the Practice Director and Clinical Manager, ensuring the smooth running of operational activity Quality control of client services, clinic procedures and clinic context Day-to-day team accountability to meeting culture standards Nurturing the team and their wellbeing Front desk training and support, identify and action areas of underperformance, able to cover the front desk if needed and train on all areas of the Chiropractic Assistant role (training provided for this) Monitor and drive strong output from the front desk team in line with objectives (i.e. promotional activity, client education, retention etc) Inspire the team to take ownership of the clinic, client management and their own learning and development Assist the Practice Director in their responsibilities including: recruitment and initial training for new CAs; line management responsibilities for front desk team; management of client issues Integrate with the Locks Heath clinic, working closely with the APM there to: ensure consistent approach across the whole team; share best practice; support in times of company transitions/holidays for the other clinic etc.

WHAT ATTRIBUTES MAKE A GREAT ASSISTANT PM?

Able to inspire a team to achieve success together An excellent command of the English language, both in verbal and written communication Present professionally and be committed to holding high standards Adaptable & comfortable working in a small team environment where flexibility is essential Organised with a high level of attention to detail Able to think on your feet and adapt to whatever challenges arise during a busy day Has a Can-Do attitude Demonstrates good IT skills - Microsoft Office, Patient Management System Passionate to deliver a premium client service Has a genuine interest in natural health and the philosophy, science and art of Chiropractic Has a drive to learn and develop own knowledge to be able to lead others

WHAT'S IN IT FOR YOU?

Competitive salary Company pension contributions Team Member Discounts and family VIP rates Training and Development (online resources, in-person training seminars) 28 days paid holiday Coaching & mentorship Company offsite events Company Benefits package (monthly memberships, eyecare, birthday day off, counselling sessions, team wellness talks/workshops, etc) All the support you need to succeed!
This position is also a stepping stone, for the right person, into a Practice Manager role for the clinic.

We look forward to receiving your application! (p.s. we love a cover letter!!)

Job Types: Full-time, Permanent

Pay: 33,000.00 per year

Benefits:

Company pension Employee discount Free parking Gym membership Health & wellbeing programme Referral programme Sick pay
Schedule:

Monday to Friday Weekend availability
Work Location: In person