Job Description

- INTERVIEWS TAKING PLACE: TUESDAY 25TH NOV & WEDNESDAY 26TH NOV 2025 -

About Us:

We're

Caddies

Southend

-- a fun, eccentric, and one-of-a-kind multi-activity venue where unforgettable experiences are what we do best! What began with our iconic

Indoor Crazy Golf,

has grown into a lively playground of attractions, including

Battle Bumper Cars

, our glowing

Illuminated Amazeballs Ball-pit

, and -- launching December 2025 -- the exciting new

Under Construction Remote Control Diggers!

At Caddies, we're all about creating unique, laughter-filled moments for every guest, every single time.

The Role:

As an

Attraction Operator

, you'll be at the heart of the Caddies experience -- bringing the fun to life across all of our attractions. From managing capacity in the

ball pit

, to operating

bumper cars

and our brand-new

remote control diggers

, no two shifts will be the same. You'll also support our main attraction --

Crazy Golf

-- ensuring guests enjoy every round safely and smoothly, and when its needed, hop on the bar to pour drinks for our guests.

Key Responsibilities:

Operate and supervise

Caddies attractions

safely and efficiently, maintaining high operational standards at all times. Manage guest capacity & safety for busy areas -- especially our popular

Illuminated Amazeballs Ballpit.

Operate machinery and equipment in line with safety protocols and venue procedures. Deliver

friendly, enthusiastic, and professional guest service

throughout every interaction. Monitor attraction performance to ensure smooth operation, efficiency, and quality of experience. Maintain cleanliness and organisation across all activity zones to promote safety and enjoyment. Complete accurate operational checks, reports, and documentation as required. Support

opening and closing procedures

, assisting management with daily coordination. Communicate any technical, safety, or maintenance concerns promptly to management.

About You:

We're looking for confident, reliable, and energetic team players who thrive on creating fun, memorable experiences for others. You'll bring strong communication skills, positivity, and enthusiasm to every shift, along with a proactive approach to keeping things running smoothly, and prioritising guest satisfaction.

You'll be organised and adaptable, able to manage multiple tasks efficiently in a fast-paced, guest-focused environment. Strong people skills are essential, and while experience in hospitality, leisure, attractions, or customer service is desirable, a willingness to learn and grow is even more important!

Requirements & Skills:

Must be

18 years or older.

Excellent communication skills -- both verbal and written. Strong organisational and multitasking abilities. Awareness of

health & safety standards.

Comfortable working under pressure in a lively, fast-paced setting. Problem-solving skills with a proactive, can-do attitude. Flexible and adaptable to changing priorities or operational needs. Leadership or team coordination experience is a bonus. Passion for delivering

exceptional guest service

at all times.
This role offers a dynamic, engaging environment where your enthusiasm, organisational strengths, and guest service skills will shine. We welcome motivated applicants eager to grow within the Caddies team while helping us deliver unforgettable experiences.

Perks of the job:

Free crazy golf on your days off (obviously!). Fun, social working environment -- no two shifts are ever the same! Staff discounts on drinks, and activities. Flexible shifts to fit around other commitments. Training and progression opportunities. Be part of our brand-new attraction that launchesthis December!
If you're energetic, outgoing, and ready to be part of one of

Southend-on-Sea's most unique leisure destinations

, we'd love to hear from you!

Apply now to join the Caddies Team and help us make the magic happen this Christmas and beyond!

Job Type: Part-time

Pay: 10.00-12.21 per hour

Expected hours: No less than 10 per week

Ability to commute/relocate:

Essex, SS1 1NT: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you 18 years old or over?
Experience:

Customer Service: 1 year (required) Bartending: 1 year (preferred)
Work Location: In person