Job Description

Job Title: Audio Visual / IT Support Engineer (Installation Experience) - Cambridge

Company: 1plex Ltd

Location: Cambridge, UK

Salary: Starting salary up to 40,000 (Depending on experience)

Job Type: Full-time

Permanent

Travel: Opportunity for international travel on large-scale projects

About Us

1plex Ltd is a leading provider of cutting-edge Audio Visual and IT solutions, specialising in the design, deployment, and support of Microsoft Teams Room technologies. With a strong portfolio of international projects, we pride ourselves on delivering high-quality installations and ongoing support to a wide range of clients.

The Role

We are currently looking for an experienced and motivated

Audio Visual / IT Support Engineer

to join our growing team in Cambridge. This is a hands-on role ideal for someone with strong AV installation experience and a solid IT background, particularly with Microsoft technologies.

The successful candidate will be involved in the setup, installation, and support of AV and IT systems, with a key focus on

Microsoft Teams Rooms

. The role will include the opportunity to travel internationally as part of larger client deployments.

Key Responsibilities:

Physical Installation, configuration, and support of AV systems, particularly Microsoft Teams Room solutions Troubleshooting and resolving hardware/software issues Set up and integrate Logitech systems, Biamp Tesira DSPs, and Crestron control systems in complex AV environments Supporting customers both remotely and on-site Working collaboratively with project teams to deliver high-quality installations Preparing and maintaining documentation for installations and support processes Frequent UK and international travel to support large-scale deployments

Essential Skills & Experience:

Proven experience in AV installations and IT support Solid understanding of Microsoft technologies (e.g. Windows OS, Microsoft 365, Teams) Experience with Microsoft Teams Rooms (MTR) - setup, configuration, and troubleshooting Strong understanding and hands on experience with Logitech, Biamp and Crestron control systems Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Ability to manage time effectively and work independently or as part of a team Willingness to travel internationally as needed Full UK driving licence

Desirable:

Relevant certifications (e.g. Microsoft, Cisco, Crestron, Biamp CTS) Experience with networking (TCP/IP) and cabling infrastructure Experience of Visio or other drawing packages to document designs Experience working in a customer-facing role Willingness and ability to travel internationally for project delivery

What We Offer:

Competitive starting salary up to 40,000 Opportunity to work on high-profile, international projects Modern, friendly office Ongoing training and professional development Supportive and dynamic work environment Opportunities for career progression

How to Apply:

If you're passionate about AV technology and want to be part of a forward-thinking company working on innovative projects, we'd love to hear from you. Apply now with your CV and a brief cover letter outlining your experience and interest in the role.

Job Types: Full-time, Permanent

Pay: From 40,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Audio Visual / IT Support Engineer