THE PRIMROSE- Ballynahinch
We currently have an opportunity for a Bar & Restaurant Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
To supervise the FOH team and ensure; by using a weekly rota, that all areas are covered at all times.
Deal efficiently and quickly with client complaints and queries and ensure they are recorded and escalated to line manager as required
Ensure in house training and staff development is effectively carried out in accordance with the training and development plan
Measure the performance of your team by providing feedback and reviewing all the FOH team
To respond to all customer and client service requests and queries effectively and efficiently in a polite and courteous manner, ensuring that requests and queries are met to ensure customers experience a good service.
To check and ensure all the facilities in the area are clean, tidy and ready for customers
Comply with all company & client procedures relating to Health & Safety & safe working practices.
As and when required assist with other tasks within your capabilities in order to maintain and improve services within the premises.
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