Job Description

WPP

is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

Why we're hiring:

Join the WPP Shared Service Centre: Drive Efficiency, Empower Growth.

The WPP Shared Service Centre (SSC) is at the heart of WPP's operational excellence. We achieve significant efficiencies by consolidating activities, standardizing processes, and deploying advanced tools and technology. This strategic approach frees our agencies from transactional financial tasks, allowing them to fully concentrate on commercial activities, client management, and maximizing revenue and cost effectiveness.



Since 2021, our UK and India SSC teams have collaborated seamlessly, providing comprehensive services to WPP companies across the UK. We're on a global transformation journey, and this is your chance to join our dynamic UK team, contributing directly to the delivery of exceptional financial services.



You'll be part of our Accounts Receivable department, which includes Credit Control, Cash Allocation, and Billing. Our Billing team is critical, handling 300-400 million in monthly billing for over 1300 external clients and intercompany accounts across numerous WPP agencies.



As a key member of the team, reporting to the Senior Billing Specialist, you will collaborate closely with WPP companies and their clients. Your role will be instrumental in establishing efficient monthly billing practices, ensuring a smooth order-to-cash process, and providing top-tier administrative support.

What you'll be doing:

End-to-End Billing Management: Take full ownership of the "bill-to-pay" process for a portfolio of key, complex customers. Ensure all billing activities are complete, accurate, formatted to customer specifications, and submitted promptly. Client Engagement: Participate in client meetings to discuss billing and cash collection reviews, fostering strong relationships. Team Collaboration & Support: Provide essential support to the WPP SSC India billing team, helping them effectively manage billing queries, supporting documentation, contractual changes, client liaison, prospective sales, and timely cash collections with both internal and external customers. Service Delivery Oversight: Collaborate with WPP SSC India to maintain service delivery in line with our Target Operating Model, documented Service Levels, and Key Performance Indicators. Identify successes and areas for improvement. Audit Support: Assist with SOX audits and other internal/external audit requirements. Process Improvement & Client Lifecycle: Work alongside the Senior Billing Specialist to onboard new clients and manage client exits. Contribute to testing, implementing, and documenting process improvements.

What you'll need:

We're seeking a proactive and detail-oriented individual who can contribute significantly to our team. Here's what you'll need to succeed:


Educational Background: A degree (or equivalent professional experience) is preferred, demonstrating a strong foundation for learning and growth. Communication : You're an articulate communicator, capable of conveying complex information clearly and building rapport with anyone, from internal colleagues to external clients. Business Mindset: You approach your work with a commercial lens, always looking for ways to add value and provide exceptional service. Collaborative Spirit: You excel at building and maintaining strong, productive relationships across all levels and departments. Tech Savvy: You're highly proficient in Microsoft Office, especially MS Excel, leveraging technology to enhance efficiency. Problem Solver: You possess sharp analytical skills and an unwavering attention to detail, allowing you to identify issues and implement effective solutions. Accounting Credentials: Ideally, you're AAT qualified or actively pursuing an accounting qualification, showcasing your commitment to the field. Organised & Team-Oriented: You can independently manage your tasks while seamlessly collaborating with your team to ensure consistent, high-quality service. AR Specialist: You have a strong grasp of sales ledger principles and hands-on experience in Accounts Receivable (desirable)

A Few Things to Note:

London Travel: Expect occasional travel to our various WPP company locations within central London. Adaptability: Flexibility to work additional hours occasionally will be valuable, especially during critical deadlines and month-end close.

Who you are:

You're open

:We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic

: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary:

we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people

- We aim to create a culture in which people can do extraordinary work.

Scale and opportunity

- We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work

- Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?



#LI-Onsite

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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