Job Description

London Headquarters



Location: Head Office, Telephone House, London EC2

Office: Hybrid 4/1 (4 in office 1 at home)

Key Tasks

Posting Receipts

: Record tenant rental payments, service charges, and other receipts into the property management system.

Bank Reconciliations

: Match receipts to tenant accounts, resolve discrepancies, and reconcile client bank accounts for main accounts and service charges.

Tenant Accounts Maintenance

: Ensure payments are correctly allocated; liaise with property managers / tenants regarding unidentified funds.

Client Payovers

: Support in preparing regular payovers to landlords/clients once receipts are reconciled. Manual payments are entered on to banking system by book keeper.

Service Charge Support

: Post service charge receipts and liaise with the accounting team for reconciliation and action bank transfer where accounts have virtual accounts using CMS.

Month-End/Year-End Assistance

: Provide reconciled receipt postings for inclusion in management reporting and audits.

Ad hoc Finance Support

: Assist in general bookkeeping, invoice entry, and other finance tasks as required.
Experience & Qualifications
Previous bookkeeping or accounts assistant experience (property management sector preferred but not essential).


Experience with property management accounting software (e.g.

TRAMPS, Yardi, MRI, Qube, Horizon

) desirable.
Experience of using the cash management module for uploading statements to TRAMPS.


Basic knowledge of property finance processes: rent, service charges, client monies.


Strong numerical and data entry skills with excellent attention to detail.


Intermediate Excel skills (basic formulas, reconciliations).


Ability to work to deadlines and manage repetitive high-volume posting accurately.


Good communication skills to liaise with internal teams and tenants where necessary.


Other Skills/Personal Attributes
Highly organised, methodical, and accurate.


Team player but able to work independently.


Professional approach when handling client and tenant funds.


Proactive problem solver - especially when dealing with payment mismatches or unidentified receipts.


Excellent knowledge of Excel






To apply, please send your CV to Ray Taylor (ray.taylor@strettons.co.uk).