Job Description

Following a multi-million-pound transformation,

The Welbeck Hotel

has emerged as a modern classic in the heart of

Marylebone

. Formerly the Holiday Inn London Oxford Circus, our reimagined 164-bedroom hotel blends 19th-century architecture with a contemporary, upscale boutique feel.

We're now looking for a

passionate and driven Breakfast Manager

to lead our morning dining experience. This is your opportunity to be part of something extraordinary from the very beginning--shaping a key part of our guests' day in a hotel committed to excellence.

Your Role: Start the Day the Welbeck Way

We believe an unforgettable hotel stay begins with an exceptional breakfast--and that starts with

you

. As our

Breakfast Manager

, you will:

Lead from the front:

Inspire, train, and manage a team to deliver warm, professional, and proactive service from early morning through to late breakfast.

Deliver standout service:

Ensure seamless daily breakfast operations, from buffet setup to a la carte service, while consistently exceeding guest expectations.

Drive performance:

Upsell menu items, encourage guest feedback, and continuously look for ways to improve both revenue and satisfaction.

Maintain standards:

Be present on the floor, spot issues before they happen, and make sure every guest feels welcomed, relaxed, and well taken care of.

Collaborate cross-functionally:

Work closely with the kitchen, housekeeping, and front office teams to ensure a coordinated and consistent guest experience.

Support operations:

Handle guest queries and payments confidently and efficiently, and ensure smooth service even during peak times.

What We're Looking For

To thrive in this role, you'll bring:

Hospitality experience

with proven team leadership in a similar role (e.g., Restaurant Supervisor or Assistant Manager, ideally in a hotel environment). A

genuine passion for customer service

and a flair for creating special moments through hospitality.

Excellent communication skills

, both with guests and your team. The ability to

stay calm under pressure

, multitask and manage time efficiently.

Flexibility

to work early mornings, weekends, and bank holidays. A good command of the English language and eligibility to live and work in the UK.

Why Join Us?

At The Welbeck, we believe in creating memorable experiences not just for our guests--but for our people too.

Free meals while on duty

Discounted hotel stays worldwide

through IHG Friends & Family programme

Staff discounts

on food, drink & hotel services

Ongoing training & development

Regular team social events

A chance to

make your mark

in a newly refurbished, high-profile hotel
About The Welbeck Hotel

Reimagined for modern luxury while honouring its heritage, The Welbeck is poised to become one of Marylebone's most admired addresses. With 164 stylish bedrooms, a distinctive food and beverage offering, and a guest-first philosophy, we aim to set a new standard for boutique hospitality in central London.

If you're an early riser with a passion for people, service, and creating great starts to the day--we'd love to meet you.

Job Types: Full-time, Permanent

Pay: 35,000.00 per year

Benefits:

Bereavement leave Canteen Company events Discounted or free food Flexitime Referral programme Sick pay
Experience:

Customer service: 1 year (preferred) Supervising: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person