Job Description

Sales associate - House of Dresses T/A Proms and Beyond.

Location:

Hemel Hempstead.

Do you love sales? House of Dresses is a luxury prom and evening dress boutique, and we're looking for an experienced, dynamic Retail sales expert to join us. This customer-facing role is perfect for a motivated person who thrives in a fast-paced retail environment and can inspire a team to provide an exceptional customer experience.

Salary & Benefits:

Package

: 12.21 pr hour + sales bonus

Working Hours

: Saturday and Sunday, easter holidays all 3 weeks, term brake all week.

Required school holiday availability during October, February, and Easter breaks

Shift Patterns

Summer (low season)

Winter (peak season)

: Longer shifts with overtime available; typically, two weekends per month and up to three evening shifts per week (2 max if working the same weekend) Closed over the Christmas period

About the Role:

We are seeking our star for our Retail boutique. You will be someone who loves fashion, customers and sales. This role will require a highly adaptable and confident person who can build our boutique's reputation and manage through the demands of peak season. You'll ensure exceptional service and efficient operations from the ground up.

As a first point of contact, you'll set the tone on the shop floor, from greeting customers to managing the day-to-day tasks. As it is a new business no job is too big. You will be an excellent salesperson who will know how to suggest best styles to the customers, gently guide them through the decision-making process and convert it into a sale. You will set high standards regarding skills of sales. You will need to be a quick learner of the processes to ensure a timely order is placed and deliveries are received.

Key Responsibilities:

Sales & Customer Service

Serve as the Meet & Greet Host, providing a welcoming and engaging experience for all visitors, especially during high-traffic times Demonstrate exceptional sales skills and support the team in hitting sales targets, creating memorable experiences for each customer Ensure consistent, high-quality service and resolve any customer issues with professionalism and poise

Operations & Inventory Management

Coordinate and manage goods-in processes, stock allocation, and dispatches, while continually refining these workflows

Qualifications:

Experience

: Proven management experience in retail, hospitality, or sales, with at least 2 years in a customer-facing role

Skills

: Strong sales ability, excellent communication, and team motivation skills; high level of adaptability to handle evolving responsibilities

Technical

: Comfortable with Microsoft Office, email, and general IT applications

Traits

: Energetic, driven, and eager to work in a start-up boutique setting; thrives in a high-responsibility, customer-centric environment

Schedule Flexibility

: Availability for weekends, evenings, and some holidays, especially during peak season

About House of Dresses:

As a brand-new luxury dress boutique, House of Dresses is dedicated to making every client feel special and stylish. This is a unique opportunity to join a startup boutique at an exciting moment and help shape the future of our brand. If you're passionate about fashion, dedicated to customer service, and eager to lead a dynamic team, we'd love to meet you.

Ready to apply?

Please submit your CV and a cover letter outlining why you're the perfect fit for House of Dresses and what interests you about joining a brand-new boutique.

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

Company pension Employee discount Store discount
Application question(s):

Are you comfortable with promoting the boutique on social media and being in front of camera.
Education:

GCSE or equivalent (preferred)
Experience:

Retail sales: 5 years (preferred)
Work Location: In person