Job Description

Brokerage Officer - London Borough of Hackney

Location:

Hackney Service Centre, London

Service Area:

Children, Adults & Community Health - Commissioning Team

Grade:

S02

Contract:

Full-time (initial contract, with extension opportunities)

Salary/Rate:

Competitive (based on experience)

About the Role

The

London Borough of Hackney

is seeking a skilled

Brokerage Officer

to join its

Commissioning Team

. Working closely with Service Managers, Senior Practitioners, and Care Managers, you will source, arrange, and amend packages of care, residential/nursing placements, and supported living services. This is a varied and rewarding role, dealing with complex cases while ensuring

value for money, compliance, and high-quality outcomes

for residents.

Key Responsibilities

Carry out placement brokerage across adult services (older people, learning disabilities, mental health). Source services, including for individuals with no recourse to public funds. Ensure accurate use of systems including

Mosaic, CM2000, and Trello

. Negotiate with providers to identify savings and secure cost-effective placements. Maintain accurate case records to support budget forecasting and financial accountability. Contribute to service development, policy implementation, and market intelligence. Support emergency and business continuity arrangements for the Brokerage function.
About You

Experience in

health or social care

, with knowledge of placements and supported living. Strong negotiation, influencing, and communication skills. Confident in using IT systems for monitoring and reporting. Able to work under pressure, prioritise workloads, and meet deadlines. Knowledge of the

Care Act, NHS & Community Care Act, and relevant legislation

. Demonstrated ability to build relationships with stakeholders and external providers.
What We're Looking For

We're looking for a proactive, detail-focused professional who can deliver effective brokerage services in line with Hackney's values of

equality, personalisation, and independence

. You'll need to balance strategic insight with hands-on delivery, and thrive in a collaborative, multi-agency environment.

Apply Now

: Send your CV and cover letter to

karn@oakwood24.co.uk

#HackneyJobs #SocialCare #BrokerageOfficer #Commissioning #HealthAndSocialCare #LondonJobs

Job Types: Full-time, Permanent

Pay: Up to 22.83 per hour