Job Description

Organisational Overview

CASE-UK is an award-winning well-being support service for the employed, self-employed and unemployed. We are dedicated to enhancing lives through inclusive support, learning opportunities, community engagement and evidence-based practice.

Our vision is to be a trusted partner that positively impacts the people and communities we serve and our mission is to lead with innovation and excellence in customer care. As a Business Development Executive, you'll play a key role in connecting individuals to our Access to Work Mental Health Support Service.

Services & Group Info

Our Access to Work Mental Health Support Service (AtW MHSS) provides support to individuals with mental health conditions to remain in work.??Our team of Health Professionals, all qualified & registered Counsellors and Psychologists, provide nine months of high-quality mental health support, advice and guidance, designed to help the individual to improve the management of their conditions and remain in employment.?

The service is funded by DWP and as part of the Able Futures partnership we deliver the AtW MHSS Programme across Wales and South-West England. We have engaged with thousands of SME and large employers, supporting individuals whose mental health is affecting their employment retention.

We also hold several contracts on behalf of the Welsh Government, including the delivery of funded clinical interventions for employees working within SMEs.

In addition, CASE-UK is a CPD Accredited Training Provider, delivering professional development programmes that upskill employees, build resilience, and promote mental wellbeing across the workforce.

CASE-UK is part of a wider group of organisations in the UK owned by The BUSY Group UK. All entities within the group operate on a not-for-profit basis, with a strong emphasis on high performance to generate surplus for reinvestment in services that support and improve communities.

The BUSY Group has a particular focus on education and training for young people, offering alternative provision and education pathways to help them build brighter futures and better access to life and work opportunities.

Purpose of Role

You will be joining CASE-UK at an exciting time of growth and opportunity. As a Business Development Executive, your role will involve generating and closing business leads and partnerships across the UK for our Access to Work Mental Health Support Service.

The main objective of this role is to target businesses and individuals to generate referrals into the Access to Work service. In addition, the individual will be expected to promote the wider group offering, including health and training services delivered across our wider business offer. Over time, this role is intended to develop into a broader commercial sales function, supporting the organisation's goals for growth in employment, training, and health service delivery.

You will be responsible for developing and maintaining existing relationships, managing accounts for further development, and identifying long-term business opportunities. You will actively market our services to businesses within your allocated geographical region and work to generate consistent monthly referrals. This includes lead generation, attending networking events, promoting services through social media, delivering presentations to business leaders and staff, and collaborating closely with the wider teams.

Working Hours/Days

Full Time 37.5 hours per week Monday to Friday (Part-time applicants will be considered)

Annual Leave

Annual leave entitlement 22 days per year plus statutory holidays based on full time hours + Birthday day off + Wellbeing day.

Salary

30, 000 - 32, 500

Main Duties

Responsibility and accountability for the generation of referrals for our Access to Work contract. Liaise with external stakeholders where necessary e.g. Able Futures Marketing and Sales team. Establish, develop, and maintain positive business and customer relationships. Represent our organisation professionally and passionately at all times in adherence to our core values. Maintain and update account information and records Co-ordinate sales efforts with sales colleagues and communicate effectively with key departments. Generate new business and leads through cold calling, targeted outreach, and effective relationship building and networking opportunities. Target community groups and avenues for large outreach to groups of people Present the service to businesses and their staff via video link or face-to-face presentations. Attend marketing and industry events. Provide accurate leads and forecasting. Analyse local areas and business sectors for opportunities and trends. Attend management and sales meetings where required. Work collaboratively with the marketing department for promotional materials and marketing. Promote the wider service offering of the business Support the development of new commercial opportunities across training, employment, and health services, contributing to the long-term growth strategy of the organisation. Monitor and share feedback from employers and individuals to help refine messaging, service delivery, and partnership engagement.

Essential Criteria

o Proven work experience in a Sales role

o Excellent knowledge of MS Office

o Highly motivated and target driven with a proven track record in sales

o Excellent selling, negotiation and communication skills

o Demonstrate a good business acumen

o Prioritising, time management and organizational skills

o Ability to create and deliver presentations tailored to the audience needs

o Relationship management skills and openness to feedback

o The ability and desire to sell

o Excellent communication skills

o A positive, confident and determined approach

o Resilience and the ability to cope with rejection

o A high degree of self-motivation and ambition

o The skills to work both independently and as part of a team

o The capability to flourish in a competitive environment

o A good level of numeracy

o A full driving licence with access to a vehicle

Desirable Criteria

o Working knowledge of health, employment or training services

o 3-5 years B2B sales experience

o Relevant business or sales qualifications

Information Security

Ensure compliance with the organisations policies relating to Information Security and Data Protection, specifically to:

o Protect all information assets from unauthorised access, disclosure, modification, destruction and interference

o Treat the security of all information assets according to their designated information security classification

o Ensure that they only access information assets that they are authorised to do so

o Adhere to the procedure for reporting any security weakness or events

o Commit to, and participate in, personal development of information security awareness and knowledge

o Comply with all laws and contractual obligations regarding the protection of data

Additional Information

Equal Opportunities

CASE-UK is firmly committed to the promotion of equality and diversity and operates equality and diversity policy that ensures that discrimination does not occur. The post holder will be required to promote equality and diversity in all aspects of the role.

Training

The employee will receive a thorough induction and training plan in the first 2 weeks of the role to ensure they are fully supported with the requirements of the role and understand the wider business operations fully.

Health and Safety

The post holder will be required to take reasonable care to safeguard their own safety that of others with whom they work and for whom they are responsible, and to implement and comply withour health and safety policy at all times.

Safeguarding

All staff have a responsibility for safeguarding and protecting adults and children from abuse, regardless of the setting in which care and support takes place. It is every employee's responsibility to be aware of CASE-UK'S relevant policies and adhere to these. All employees should take part in training in order to maintain their skills.

Job Type: Full-time

Pay: 30,000.00-32,500.00 per year

Schedule:

Monday to Friday No weekends
Work Location: Hybrid remote in Merthyr Tydfil, CF48 4TQ

Application deadline: 03/07/2025