Job Description

Role Purpose

To drive new client acquisition and contribute to NuServe's growth by actively sourcing, developing, and converting new business opportunities. The BDM plays a critical frontline sales role, focusing on outbound prospecting and full-cycle opportunity management, from discovery through to contract close. This position works in close collaboration with the wider BD team and the Proposal & Content Coordinator, and reports to the CEO, who provides strategic guidance and team leadership.

Key Responsibilities

Pipeline Generation & Prospecting

Target contracts with an annual value circa 40k-120k


Monitor market triggers such as office moves, FM job postings, and contract changes


Use tools, research sources, and network insights to identify aligned prospects


Build light-touch LinkedIn relationships with Facilities, Workplace, and Sustainability leads in target sectors


Personally, source and qualify new leads via LinkedIn, email outreach, calling, partnerships, events, sector outreach and industry networking.


Respond to inbound and marketing-generated leads as allocated


Maintain accurate pipeline data and opportunity stage tracking in Salesforce

Sales Engagement

Lead discovery meetings with prospective clients to uncover needs and qualify opportunities


Consult with operational SMEs to design commercially sound, client-aligned solutions


Shape the win strategy, messaging, and proposal narrative


Draft or tailor key proposal sections, including client-specific messaging and executive summaries


Collaborate with the Proposal & Content Coordinator to format and finalise submissions


Present proposals and negotiate terms to secure new contracts