Job Description

RWB

is an end-to-end E-commerce and fulfilment company with customers in Ireland, UK, EU, and US.

We work with clients to develop their online businesses, from building online stores to providing fulfilment services (Pick, Pack & Ship).

Job Specification

We're looking for a highly organised and professional

Business Development Manager

to support and develop the growth of our e-commerce fulfilment services. This role is about

building trusted relationships

,

managing with precision

, and ensuring every client receives a top-tier service experience.

Responsibilities and Duties

Act as the primary contact for existing and prospective clients. Drives revenue growth for a company. Conduct detailed discovery calls with existing and prospective clients to understand operational needs and translate them into clear fulfilment solutions. Prepare accurate proposals and quotes. Coordinate with RWB operations, first level support team and management to ensure smooth setup and service delivery. Maintain existing client relationships to identify growth opportunities and ensure long-term satisfaction. Handle administrative tasks and queries from MD and other stakeholders. Interact with suppliers and provide support where necessary.

Experience and Competencies:

Minimum 3 years' experience in

client relationship management, account management, or commercial support

, ideally within fulfilment, logistics, or e-commerce services. Strong PC skills (Microsoft Office suite, particularly Excel)

Excellent written and verbal communication skills

(fluent English)

- professionalism and clarity are essential. Highly organised with strong attention to detail and documentation. Comfortable using CRM tools Relationship-focused, commercially aware , and proactive in problem-solving.

Desirable Skills:

A willingness to learn new IT skills to support upcoming projects A broad set of interests across IT, E-commerce, and Logistics

Benefits

Joining a growing business at an early stage Monday - Friday Working directly with the top-level management of the business

RWB

E-commerce | Fulfilment | Distribution
https://rwbconnect.com

Job Types: Full-time, Permanent

Pay: 30,000.00-40,000.00 per year

Experience:

Business development: 3 years (required)
Work Location: In person