Business Development Manager Galgorm Collection

Ballymena, NIR, GB, United Kingdom

Job Description

JOB TITLE:

Business Development Manager

JOB REFERENCE:

BDM 05/25

HOURS:

Full Time

LOCATION:

Multi Site Across Galgorm Collection

SALARY RANGE:

45K - 50K with uncapped bonus structure

About the role:




To proactively drive sales across the MICE (Meetings, Incentives, Conferences and Events) and group leisure sectors for Galgorm Collection, with a core focus on the Island of Ireland and Great Britain markets. The role will also support wider international opportunities - particularly in North America - where aligned with key strategic goals. Working in partnership with the Global Business Development Manager, this position will help unlock high-value group business across all properties in the collection.

To find out more please visit

Meet The Family | Galgorm Collection

The main duties and key responsibilities will include but are not limited to;




Business Development & Sales Execution

Identify, target and convert new business opportunities across the Island of Ireland and GB, particularly within the corporate, agency and incentive travel sectors. Build and manage strong relationships with DMCs, event agencies, corporate clients and travel trade partners across ROI, NI, GB and select international markets (e.g. USA) Represent Galgorm Collection at trade shows, sales missions, networking events and client meetings both at home and abroad (United Kingdom, Ireland, and internationally) Plan and deliver a proactive sales schedule of outbound activity, fam trips and lead generation to grow market share and brand visibility

Sales Strategy and Reporting

Contribution to the creation and execution of the annual sales strategy with clearly defined KPIs by region, sector and property Manage and maintain accurate records of sales activities, pipeline opportunities and conversion rates using CRM tools Provide regular reporting, insight and feedback to support revenue forecasting and strategic decisions

Client Engagement and Conversion

Deliver exceptional client experiences from enquiry through to handover, working collaboratively with internal teams to develop compelling, bespoke proposals Plan and host familiarisation visits and site inspections to showcase the Galgorm Collection, with a focus on converting qualified leads into bookings Promote upselling opportunities across accommodation, spa, dining, golf and wellness to maximise revenue per group

Collaboration and Communication

Work closely with the wider sales, events, revenue and marketing teams to align campaigns, offers and pricing to market conditions Collaborate with national and regional tourism bodies (e.g. Visit Belfast, Tourism Northern Ireland, Tourism Ireland, Failte Ireland) to maximise exposure and leverage opportunities Actively share market feedback, trends and competitor insights to help inform the broader commercial strategy

The Person




The ideal candidate will be commercially driven, results-focused, and confident in managing their own workload to meet and exceed agreed KPIs and business goals. They will demonstrate strong analytical thinking, excellent communication skills (both written and verbal), and a proactive, solutions-led mindset.


They should be highly motivated, competitive, and have a genuine passion for connecting with clients, understanding their needs, and presenting relevant opportunities within the Galgorm Collection. A natural relationship-builder, they will thrive in a fast-paced sales environment and be comfortable representing the brand both at home and internationally.

Essential Criteria:



Minimum 3 years' experience in a sales, business development, or client-facing role within the hospitality, tourism, or events industry Proven track record of meeting or exceeding sales targets and KPIs Strong understanding of the Island of Ireland and GB corporate, agency, or MICE markets Excellent written and verbal communication skills Comfortable with regular travel, including overnight stays and international trips Full UK driving licence and access to a vehicle Proficient in Microsoft Office and CRM tools (e.g. Maestro, Monday.com)

Perks of the job!!



We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!

https://www.galgorm.com/why-work-with-us.html



We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.



Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact

hr@galgorm.com



GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS



About The Role



The main duties and key responsibilities will include but are not limited to;




Business Development & Sales Execution

Identify, target and convert new business opportunities across the Island of Ireland and GB, particularly within the corporate, agency and incentive travel sectors. Build and manage strong relationships with DMCs, event agencies, corporate clients and travel trade partners across ROI, NI, GB and select international markets (e.g. USA) Represent Galgorm Collection at trade shows, sales missions, networking events and client meetings both at home and abroad (United Kingdom, Ireland, and internationally) Plan and deliver a proactive sales schedule of outbound activity, fam trips and lead generation to grow market share and brand visibility

Sales Strategy and Reporting

Contribution to the creation and execution of the annual sales strategy with clearly defined KPIs by region, sector and property Manage and maintain accurate records of sales activities, pipeline opportunities and conversion rates using CRM tools Provide regular reporting, insight and feedback to support revenue forecasting and strategic decisions

Client Engagement and Conversion

Deliver exceptional client experiences from enquiry through to handover, working collaboratively with internal teams to develop compelling, bespoke proposals Plan and host familiarisation visits and site inspections to showcase the Galgorm Collection, with a focus on converting qualified leads into bookings Promote upselling opportunities across accommodation, spa, dining, golf and wellness to maximise revenue per group

Collaboration and Communication

Work closely with the wider sales, events, revenue and marketing teams to align campaigns, offers and pricing to market conditions Collaborate with national and regional tourism bodies (e.g. Visit Belfast, Tourism Northern Ireland, Tourism Ireland, Failte Ireland) to maximise exposure and leverage opportunities Actively share market feedback, trends and competitor insights to help inform the broader commercial strategy

The Person




The ideal candidate will be commercially driven, results-focused, and confident in managing their own workload to meet and exceed agreed KPIs and business goals. They will demonstrate strong analytical thinking, excellent communication skills (both written and verbal), and a proactive, solutions-led mindset.


They should be highly motivated, competitive, and have a genuine passion for connecting with clients, understanding their needs, and presenting relevant opportunities within the Galgorm Collection. A natural relationship-builder, they will thrive in a fast-paced sales environment and be comfortable representing the brand both at home and internationally.

Essential Criteria:



Minimum 3 years' experience in a sales, business development, or client-facing role within the hospitality, tourism, or events industry Proven track record of meeting or exceeding sales targets and KPIs Strong understanding of the Island of Ireland and GB corporate, agency, or MICE markets Excellent written and verbal communication skills Comfortable with regular travel, including overnight stays and international trips Full UK driving licence and access to a vehicle Proficient in Microsoft Office and CRM tools (e.g. Maestro, Monday.com)

Required Criteria



Minimum 3 years' experience in a sales, business development, or client-facing role within the hospitality, tourism, or events industry Proven track record of meeting or exceeding sales targets and KPIs Strong understanding of the Island of Ireland and GB corporate, agency, or MICE markets Excellent written and verbal communication skills Comfortable with regular travel, including overnight stays and international trips Full UK driving licence and access to a vehicle Proficient in Microsoft Office and CRM tools (e.g. Maestro, Monday.com)

Desired Criteria



Have experience in the hospitality industry

Skills Needed



About The Company



Roe Valley Resort



A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.




Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.


Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.

118 guest rooms and luxury suites 2 Self Catering Houses - The Lodge and The Cottage 18 hole parkland golf course and driving range Elemis spa perfect for a relaxing spa break Two award-winning restaurants and bars Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails Beautifully restored 18th century buildings

One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway

Where modern luxury meets traditional Irish charm and hospitality.



Company Culture



Galgorm Collection Resort



A luxurious retreat in the heart of Northern Ireland's countryside.




Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland's premier luxury resort, offering a blend of traditional elegance and modern indulgence.


Whether you're seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.

125 elegantly designed guest rooms and suites Exclusive self-catering lodges, cottages, and shepherd huts Award-winning Thermal Spa Village, the largest in Ireland Signature treatments featuring Aromatherapy Associates and Gaia Skincare Three acclaimed restaurants offering gourmet and casual dining Chic cocktail and whiskey bars with extensive selections Championship golf course nearby, with bespoke golf packages Riverside hot tubs, saunas, and hydrotherapy pools Luxurious wedding and event venues with scenic backdrops Perfect base for exploring the Causeway Coast and Glens of Antrim

Where world-class relaxation meets authentic Irish hospitality.



Company Benefits




Join us, and embark on a fulfilling journey, not just as an employee but as a cherished member of the Galgorm Collection family.


Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Free parking or Discounted parking , Social Opportunities, Employee Recognition Scheme

Salary




45,000.00 - 50,000.00 per year

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Job Detail

  • Job Id
    JD3196687
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ballymena, NIR, GB, United Kingdom
  • Education
    Not mentioned