Job Description

Business Development Manager

About us:

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.

Our Vision

- To be the universal answer to the question 'Where should we get together'

Our Mission

- To create lasting memories for people of all generations through a shared, world-class entertainment experience

Our Values:

Bring your 'A' game - We strive for excellence in everything we do


Lead the Way - Our associates (staff) embrace and are inspired by change


Own the Fun - We revel in our guests' enjoyment


Care Deeply - We take great care of our guests, our associates and the communities we call home

The Role:

Puttshack is looking to attract a diverse team of fun, dynamic hospitality professionals who are driven to build lasting client relationships, drive new revenue, and help us become the premier choice for group entertainment and private events in London.


As the

Business Development Manager

for our Bank and White City venues, you will lead all outbound sales initiatives, proactively developing and maintaining a robust pipeline of corporate, social, and agency business. You'll focus on strategic account management, venue-specific event growth, and market penetration to maximise group revenue across both sites.


This role is ideal for a self-starter who thrives in a fast-paced environment and knows how to generate leads, close deals, and build long-term partnerships. You'll also work closely with the General Managers and cross-functional teams to ensure alignment and optimal guest experience.

Location:

Puttshack HQ - City of London, Bank.

Working Hours:

45 hours per week, shifts between Monday to Saturday

Pay Range:

DOE (basic + commission)

Reports to:

Marketing & Sales Director

Key Responsibilities:

Bring your 'A' Game every day and lead by example, fully embodying Puttshack's core values

Develop and execute a strategic business development plan to drive new B2B and B2C business for Bank and White City venues

Manage and grow relationships with promotors and partners for all venues

Source and secure new event revenue through outbound prospecting, lead generation, networking, and referrals

Establish, grow, and manage a portfolio of key corporate accounts, agencies, and local businesses

Collaborate with the marketing team on targeted outreach campaigns and sales activations

Deliver engaging presentations and venue tours to potential clients, converting leads into confirmed bookings

Identify and attend relevant networking events, exhibitions, and trade shows to promote the Puttshack brand

Regularly analyse and report on KPIs, including revenue growth, conversion rates, pipeline health, and account performance

Work closely with the venue teams to ensure event delivery meets or exceeds client expectations

Support accurate forecasting, budgeting, and tracking of event revenue and spend per head (SPH)

Represent Puttshack's interests across the London hospitality and events landscape, acting as a brand ambassador at all times

Who you are:

A confident, persuasive communicator with a proven ability to open doors and close deals

A natural relationship-builder who takes a long-term view on client development

Highly organised with strong attention to detail and time management

Commercially astute, with an understanding of event ROI and revenue metrics

Passionate about hospitality, entertainment, and delivering unforgettable guest experiences

Resilient, proactive, and comfortable working autonomously in a results-driven environment

Qualifications and Experience:

A minimum of 1+ years' experience in a similar sales or business development role, ideally in a high volume (2M+ annual event/groups revenue) venue, restaurant group, hotel, or entertainment/leisure environment

Proven track record of meeting or exceeding sales and revenue targets

Existing knowledge of and network within the London corporate, agency, and event planning scene highly advantageous

Overall knowledge of the local area businesses and existing client base an advantage

Proficiency with booking systems (Triple Seat and Seven Rooms) and reporting

Availability to work flexible hours including some evenings and weekends based on client needs

The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties you will carry out such other duties as the Company reasonably directs from time to time.

INDHEADOFFICE