Job Description

Business Development Manager - Lina Stores, Manchester

Since 1944,

Lina Stores

has been welcoming guests with Italian warmth, quality, and a deep sense of hospitality. Now in Manchester, we're looking for a

Business Development Manager

to help us build local relationships, drive guest loyalty, and create memorable experiences rooted in our values of

heritage, authenticity, generosity, empathy, and community

.


If you're commercially savvy, people-focused, and excited to shape the local presence of a much-loved restaurant, this is your chance to make a lasting impact.

The Role

As Business Development Manager, you'll take the lead on guest engagement and community connections in Manchester. You'll focus on building strong local partnerships, increasing restaurant visibility, managing group enquiries, and driving bookings. Working closely with the General Manager and wider support teams, you'll be a key figure in connecting Lina Stores to its Manchester neighbourhood.

Key Responsibilities

Celebrating Italy - Heritage. Authenticity. Quality.

Be a true ambassador of the Lina Stores experience in Manchester, upholding high standards of service and hospitality. Understand and communicate our culinary offering, heritage, and story with pride and accuracy. Maintain a visible presence in the restaurant to ensure the guest journey reflects our long-standing commitment to quality.

With Hospitality at Heart - Generosity. Empathy. Community.

Build genuine relationships with local businesses, hotels, venues, and guests to foster a sense of community. Respond to enquiries for private dining and group bookings with care, enthusiasm, and efficiency. Deliver "surprise and delight" moments and loyalty initiatives that turn first-time guests into regulars. Act as a connector, getting to know the local area and people to bring the Lina Stores experience to life beyond the walls of the restaurant.

We Grow with Purpose - Passion. Opportunity. Responsibility.

Proactively seek out new opportunities for business development, events, and collaborations in the Manchester market. Take ownership of sales activity and work closely with marketing and operations to track performance and improve results. Ensure internal teams are briefed on upcoming activations, partnerships, and group bookings. Use feedback, data, and trends to shape future strategies and continuously improve guest engagement.

What We're Looking For

Previous experience in hospitality sales, guest relations, or business development. A confident communicator with natural warmth, professionalism, and credibility. Passion for food, people, and service. Commercially minded and target driven -- with a love for connecting with others. A self-starter with strong local knowledge and the ability to think creatively. Organised and detail-oriented, with a solutions-focused mindset.

Why Join Us?

Competitive salary & career progression in the UK hospitality industry. 24/7/365 access to GP and prescription service. Up to 30% off all our restaurants, bars, and delicatessens. Up to 30% off our sister restaurants Daily coffee allowance and homemade nutritious meals on shift. Constant training and a clear development path to further your career in hospitality. Generous refer-a-friend scheme. Cycle to work scheme. Hospitality Rewards App. Wagestream platform for financial flexibility. Employee and Leader of the Quarter recognition. Staff parties and team events

Apply today to bring your passion for people, sales, and hospitality to Lina Stores in Manchester -- and help us make every guest feel like a regular.