Business Development Manager

Royston, ENG, GB, United Kingdom

Job Description

Location:

Remote / On site, with some field-based travel to vet practices and CPC sites

We're looking for a driven, proactive, and commercially minded Business Development Manager (B2B) to join the CPC team. This is a key internal appointment focused on growing our existing customer base, onboarding new veterinary practices, and ensuring exceptional levels of client retention and satisfaction.

In addition to strengthening relationships with our current clients, this role will work closely with the Director of Sales & Client Services to identify new business opportunities--particularly within the independent veterinary sector and across alternative or emerging markets.

What you'll be doing:



Increasing cremation and clinical waste volumes

from existing veterinary customers by identifying growth opportunities and strengthening account relationships

Providing day-to-day account management

and internal support for key veterinary clients, ensuring they feel well-informed and valued

Onboarding new independent and group vet practices

, ensuring a smooth, confident transition into the CPC service offering

Making occasional field visits

to existing and prospective practices to support onboarding, retention, and relationship building

Identifying new business opportunities

, including alternative or underserved markets, and supporting CPC's strategic growth plans

Collaborating closely with the Director of Sales & Client Services

to plan, test, and launch commercial initiatives

Capturing and reporting

on customer feedback, trends, and opportunities using CRM tools and internal reporting structures

Requirements & Experience:



Previous experience within the veterinary industry A proven track record in relationship building, cross-selling, upselling, and strategic market planning Strong people management skills, with the ability to motivate and drive performance internally and externally Excellent communication, negotiation, and interpersonal skills Proficiency in CRM systems and sales performance analytics tools

Desirable:



Qualifications in sales, business, management, marketing, or a related field

What we offer:



Competitive Bonus Structure. Car allowance with mileage reimbursement. Enhanced holiday package. Birthday leave. Access to discount retail scheme. Ongoing training and career development opportunities. A supportive, collaborative, and purpose-driven working environment.

Why this role matters:



CPC is evolving. With a strong B2B foundation and a renewed focus on independent veterinary practices and new commercial avenues, this role will be pivotal in shaping our future. You'll be helping retain and grow our existing customer base--while also finding the next wave of clients and markets for CPC.

If you're looking for the next step in your career, enjoy working autonomously, and want to play a key part in CPC's next chapter, we'd love to hear from you.

To apply:



Please email a short statement of interest and your CV to

Lauren Billman

at lauren.billman@cpccares.com

Job Types: Full-time, Permanent

Pay: 40,000.00-50,000.00 per year

Benefits:

Additional leave Company pension Free parking Health & wellbeing programme Life insurance On-site parking
Application question(s):

Do you have any experience working within the veterinary industry?
Experience:

Business development: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: BDM0725

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Job Detail

  • Job Id
    JD3398239
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Royston, ENG, GB, United Kingdom
  • Education
    Not mentioned