Job Description

Local Area Cleaning Manager - Itzhome App

Job Summary:

We're looking for a driven and organised individual to take full ownership of the cleaning services section of the Itzhome app within a local branch area. This role is perfect for someone who's confident in managing people, building local relationships, and growing a service-based business. You'll be responsible for expanding our cleaning network, ensuring high service quality, and helping Itzhome become the go-to app for home cleaning services in your region.

Key Responsibilities:

1. Local Cleaning Operations & Team Management

Oversee all aspects of the cleaning category in your assigned area - including service quality, client satisfaction, and day-to-day operations. Recruit, onboard, and manage a network of local cleaners and contractors. Monitor performance and ensure all cleaning professionals meet Itzhome's standards. Build strong, positive relationships with your cleaning teams to ensure reliability and retention.

2. Sales & Business Development

Identify and convert local sales opportunities to grow the user base and increase cleaning bookings. Network with local businesses, landlords, letting agents, and property managers to offer tailored cleaning solutions. Develop and execute local sales strategies to hit monthly and quarterly growth targets.

3. Customer Success & Service Quality

Act as the first point of contact for customer feedback in your area, ensuring any service issues are resolved quickly and professionally. Work with HQ to improve offerings based on local demand and client expectations.

4. Brand Growth & Local Presence

Increase visibility of Itzhome's cleaning services in your region through local outreach, partnerships, and targeted promotions. Represent the brand at community or business events to build awareness and generate leads.

5. Reporting & Strategy

Monitor KPIs and booking trends to understand what's working - and what's not. Provide regular updates and insights to senior management to inform company-wide decisions.

What We're Looking For:

Experience managing teams

, ideally in cleaning, facilities, hospitality, or similar service-based sectors. A

strong sales mindset

- you enjoy meeting people, closing deals, and growing something from the ground up. Confidence using apps and tools to manage operations and communications. Ability to work independently and take initiative - this role gives you a lot of autonomy. Local knowledge of your area and a network of contacts is a big plus.

Bonus if You Have:

Experience working in or launching a startup environment A background in home services, property management, or B2C field operations Familiarity with CRM software and digital marketing tools

What You'll Get:

Competitive base salary Performance bonuses and

equity shares

in your branch - benefit directly from the success you help create Opportunities for fast career growth as we expand Flexible hybrid working - work from home and in the field Be part of an ambitious startup with real impact in your local community
If you're a

natural leader

with a passion for

cleaning services

,

local business growth

, and

team development

, we'd love to hear from you.

Job Type: Full-time

Pay: 32,000.00-36,000.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus Quarterly bonus
Benefits:

Employee stock ownership plan Employee stock purchase plan Free parking On-site parking Profit sharing
Schedule:

Flexitime Monday to Friday
Work Location: Hybrid remote in Shrewsbury

Reference ID: Branch Business Development Manager - 65431