Job Description

Job Advert


The HR Booth are delighted to be recruiting a Business Operations Co-ordinator on behalf of Educational Competencies Consortium (ECC).



At ECC, we support higher and further education institutions with expert advice and services - and your role will be pivotal in sharing that story. We are seeking a Business Services Administrator to join our team and play a key role in ensuring the smooth running of our internal operations and business systems.

The Role

We are seeking a highly organised and proactive administrator with excellent note-taking and multitasking skills to support the smooth running of ECC through meeting coordination, training administration, customer service, and finance and governance support.

Key Responsibilities:

Provide administrative support including document formatting, PowerPoint presentations, research and record-keeping. Maintain electronic systems including SharePoint, Workbooks CRM and membership records. Organise meetings and training events (agendas, logistics, virtual setup, venues and catering). Take accurate minutes for internal, governance and external meetings. Respond to member, client and stakeholder enquiries by email and telephone. Act as the main contact for training delegates and trainers, managing bookings, communications and feedback. Support governance, finance and HR administration, including invoices, expenses and chasing aged debtors. Work collaboratively with the Business Services and Finance team; occasional UK travel may be required.

About You:

Essential criteria:

Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook). Experience of organising and servicing meetings including coordinating travel and accommodation. Excellent organisational skills, attention to detail and communication skills. Proactive, flexible and able to manage multiple priorities. Demonstrated experience of delivering effective and responsive customer service support.

Desirable criteria:

3+ years' relevant administrative experience or degree-level education (or equivalent). Experience in a membership organisation or charity. Experience using SharePoint, CRM systems (e.g. Workbooks) or CMS platforms.

Why Join Us?

At ECC, we value collaboration, trust, and continuous improvement. You'll join a supportive and inclusive team where your ideas will be heard, and your contributions will make a real difference.



We offer flexible working arrangements, generous benefits, and opportunities for professional development in a forward-thinking organisation.

How to Apply

Please submit your

CV and a cover letter

outlining how your skills and experience meet the requirements of the role.