Job Description

Job Purpose

Business Support - Support Partners and Solicitors as a whole on a day to day basis on key business requirements. Reception cover - First point of contact for visiting clients, calls and emails received. Office Management - Day to Day management of Multrees Walk Office. Provide a level of client customer service and client experience second to none to maximise business opportunities.

Key Responsibilities

Management of meeting room bookings and preparation/presentation of the facilities Management of catering requirements for corporate clients and other meetings held Setting up in-person and virtual meetings, appointments, liaising with staff and clients and answering queries.
Processing of Credit Card payments over the telephone and in person and creating appropriate credit slips - emailing to cashroom with daily returns and end of day banking slips.

Stationery cupboard checks and re-ordering as required
Highest level of customer service when greeting clients on arrival, secure sign in procedure and informing partners/staff of their client's arrival. First point of contact for all calls received on the main Multrees Office number Mail duties - collection of mail, sorting and franking mail, mail and DX drop off, scanning mail on to the system Administration duties, including using the Visual Files system, arranging couriers, booking taxis, kitchen maintenance, printer checks & filing Dealing with all suppliers / maintenance / Building Managers General day to day running of the office / assisting with any queries / issues for all members of staff Maintaining the office and arranging any necessary repairs

Qualifications

Desirable

Highers or equivalent in English and Mathematics Highers or equivalent in Business Highers or equivalent in Administration

Skills and Experience

Essential

Previous office / administration experience IT & Computer literate Ability to prioritise workloads / meet strict deadlines Pleasant telephone manner and efficiency in relaying and taking messages

Aptitudes

Ability to multitask, prioritise workload, great attention to detail and excellent organisational skills Portray a professional manner at all times Positive and proactive manner Flexibility and the willingness to learn Ability to work as part of a team Approachable manner and calm under pressure

Health and Safety

Occupational Health, Safety and Environment Responsibilities

Whilst Aberdein Considine & Company fully acknowledge its OHSE responsibilities to all persons who may be affected by its undertakings, we fully expect that all employees adhere to their statutory duties to take reasonable care of themselves and any other persons who may be affected by their actions whilst at work; Health and Safety at Work Act 1974 Section 7 - 8 refers.



Your specific individual OHSE responsibilities as an employee of the firm are in addition to the general duties above and form part of your terms and conditions of employment.