Job Description

Job Introduction

Are you a proactive, organised and detail-driven professional looking to grow your career in public service?


We're seeking a Business Support Assistant to join our Law and Governance team. This is a great opportunity to contribute to a collaborative and respectful team that values dedication and innovation.


In this dynamic role, you'll provide essential administrative support to senior colleagues, helping ensure the smooth delivery of council services.


Your responsibilities will include organising meetings, managing communications, processing Freedom of Information requests, maintaining accurate records, and supporting financial procedures. You'll be a key player in facilitating efficient operations and excellent service delivery.


You'll be encouraged to take on additional responsibilities under the guidance of senior colleagues, supporting your professional development and career progression. If you're ready to join a team that values your contribution and supports your growth, apply now and help us deliver high-quality services with integrity and care.

This is a site-based role which requires you to be in the office a minimum of four days a week.

Interviews for this role will be held on 25 September.

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk


Role Responsibilities
Deliver high-quality administrative support, including meeting coordination, minute-taking, and general office tasks. Manage communications and correspondence professionally, ensuring timely responses and confidentiality. Maintain accurate records and data systems, and support financial processes such as invoicing and purchase orders. Liaise with internal teams and external agencies to facilitate effective information exchange. Provide flexible support across the Directorate and take on developmental tasks to aid career growth.

Ideal Candidate
We are looking for a candidate who enjoys collaborative working across a number of teams. You will enjoy problem solving and delivering a professional service. You'll be interested in legal and democratic processes. Level 3 Business Administration qualification or equivalent relevant experience. Minimum 1 years' experience in business support within fast-paced environments. Excellent communication skills, both written and verbal, including minute-taking and report writing. Strong IT proficiency, especially in Microsoft Excel, Word, PowerPoint, and the ability to learn new systems quickly. Sound judgement in prioritising tasks and managing workloads effectively. Attention to detail and accuracy in handling sensitive information and records.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.


We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.


We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.


We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes


Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.