Job Description

This role will be based predominantly at Plus X, Brighton. Depending on their roles, our staff can be required to work on a range of different sites, including our main training centre, enrichment site, training cafes and employer's premises.

JOB DESCRIPTION

We are looking for a talented person with imagination, initiative, an excellent eye for detail, and strong organisational skills. Applicants must enjoy working in a customer facing role, be passionate about quality, local food, brilliant coffee, excellent customer service and be able to confidently manage a team of Cafe Staff, Training Mentors and candidates, who are our young people with learning disabilities at Team Domenica.

All applicants must have management experience in a busy cafe/food environment, with strong barista skills preferred. We are a local cafe and you need to be able to create a professional training environment for our candidates, provide seamless service and meet the demands of the business.

CONTRACT: Permanent, 40 hours per week

SALARY: 28,000-29,500, Depending on experience

ANNUAL LEAVE: 25 days holiday per annum plus 8 English bank and public holidays.

LINE MANAGER: Head of Hospitality

LINE REPORTS: Deputy Cafe Manager and Cafe Staff

RESPONSIBILITIES AND DUTIES

Oversee daily operations of the cafe, ensuring a smooth and efficient service, with high quality standards for food and beverages at all times. Oversee food preparation and ensure dishes are prepared consistently, meeting the 'Well Standards' of the Plus X operation. Work with Head of Hospitality to deliver fresh, varied and seasonal menus to an excellent standard, cost menu's effectively and ensure agreed profit margins. Lead, train, and motivate a small team, allocate jobs each day and foster a positive and customer-focused environment. Manage stock levels, supplier orders, and inventory control to ensure availability of menu items. Take responsibility for the daily, weekly and monthly cleaning rota for the kitchen and cafe and upkeep the food safety (SFBB) diary daily, ensuring compliance at all times. Be responsible for the health and safety requirements of the cafe and ensure equipment is suitably maintained. Provide monthly performance data analysis, identifying areas for improvement and planned solutions. Work collaboratively with other Cafe Managers to plan and execute sales, events and promotions. Attend team meetings and work towards the development of the cafe enterprise including working with our marketing team to deliver promotional activities. Lead the training and development of new and existing team members, ensuring they are equipped with the necessary skills to deliver great customer experience and candidate training. Oversee and carry out training session with candidates, helping them gain independence and confidence in a work environment. Be an ambassador for their training and work openly with education staff. Keep candidates safe and adhere to our Safeguarding Policy.
All staff have the duty to:

Maintain the health and safety of themselves, colleagues and candidates as well as the public and visitors to Team Domenica. Prioritise the safeguarding of candidates by following the procedures and principles laid out in our policies and associated legislations. Promote equality of opportunity and respect difference and diversity with the Team Domenica community. Maintain a professional stance while at work, including being a positive advocate of the work of Team Domenica. This list of duties should not be regarded as exclusive or exhaustive as you may be required to undertake other reasonably determined duties and responsibilities.
EXPERIENCE

A minimum 2 years Cafe/ Restaurant management experience, gained in a high volume fresh food hospitality setting. Experience of working in a commercial kitchen, preferably you will have at least three years' experience of food preparation. Barista skills and knowledge of specialty coffee. Experience of or a desire to work with adults with learning disabilities.
QUALIFICATIONS

Level 3 Food Safety Certificate (or willingness to obtain). A working knowledge of Health and Safety requirements.
Person Specification

Proven interpersonal skills - able to develop good work relationships, enjoy working with and training people at all ability levels. Adaptable to changing situations, willing to meet the demands of the company and across our cafe sites if required.
BENEFITS

Company Sick Pay: (post probation) 15 days in any 12-months rolling period for eligible employees. Employee Assistance Programme Workplace Pension Contribution: 3% employer, 5% employee. Staff Discounts: 25% discount in our cafes and coffee products. Family friendly policies
HOW TO APPLY

To apply for this position, please send a copy of your CV and a covering letter to: hr@teamdomenica.com. Interested applicants will be emailed a Team Domenica Application Form to complete and return as part of our shortlisting procedure.

TEAM DOMENICA

Team Domenica is a Brighton-based charity supporting young people with learning disabilities - our candidates - into paid employment. We create futures for the individuals we support, helping them to discover their full potential, live happy fulfilled lives, and feel included within the local community.

Team Domenica is committed to the safeguarding and protection of young people and vulnerable adults. Employment will be subject to the receipt of two satisfactory professional references and enhanced DBS certificate. Safeguarding Training will be given once the successful candidate begins their role.

Team Domenica is dedicated to providing an inclusive working environment that encourages diversity and equal opportunities for all. We are committed to supporting a team that is representative of a variety of backgrounds, perspectives and skills.

As part of our recruitment process, Team Domenica collects, stores and processes personal data relating to job applicants.

Please refer to our Safer Recruitment Policy for information regarding all of the steps in our recruitment process and to find out more about how we use and protect the information you provide.

Job Type: Full-time

Pay: 28,000.00-29,500.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Sick pay
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 02/06/2025