Job Description

Do you have a passion for customer service and proven people management skills?

We're currently recruiting for a

Cafe Manager

to help our much loved in-store Cafes continue to grow and succeed.

Our Cafe Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service.

Reporting into the Store Manager, your role will involve:

Listening and responding to our customers feedback and react accordingly Ensuring market leading availability across the store. Working with the other Managers in store to lead a supportive and performance driven department Efficiently managing all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Delivering training to ensure team have the capability and confidence to deliver their role Enabling colleagues to work with confidence across various departments Identifying and developing talent within the department Building effective relationships with other operating departments Leading colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Taking a leadership role within the store Ensuring resource is planned thoroughly

More About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

You will:

Have experience of managing a team in a fast paced environment Be a great communicator who can share knowledge, experience and best practices Have the ability to build and maintain relationships with key stakeholders across all areas You must be flexible and adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

More About Us

We love providing our customers with a great shopping experience they won't find anywhere else. We are one of the UK's largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We can offer you:

A competitive salary reflective of your experience Six weeks holiday (including bank holidays) 15% discount in our supermarkets and convenience stores available from the day you join us Additional 10% discount card for a Friend or Family member Career progression and development opportunities Subsidised in store cafe or shop floor ranges Competitive pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Optional Payroll charity donations A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at hourlyresourcing@morrisonsplc.co.uk. Alternatively if you need adjustments at interview stage, when invited to interview you'll be given a local contact who can support you with this.

Job Types: Full-time, Permanent

Benefits:

Canteen Discounted or free food Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sick pay Store discount
Schedule:

Monday to Friday Weekend availability
Application question(s):

What are you current salary expectations?
Work Location: In person

Reference ID: Cafe Manager - Boroughbridge