Job Description

About Us:

Adam Bernard Solicitors is a dynamic and client-focused law firm based in London. We specialise in a range of legal services including immigration, family law, litigation, conveyancing, and more. We are currently seeking a professional and friendly individual to join our front-of-house and client contact team.

:

We are looking for a reliable and well-spoken

Call Centre Representative & Receptionist

to be the first point of contact for our clients--both over the phone and in person. The ideal candidate will have excellent communication skills, a professional manner, and a client-focused approach.

Key Responsibilities:

Answering incoming calls and directing them to the appropriate departments Handling client queries in a professional and courteous manner Taking and relaying accurate messages Booking appointments and maintaining the firm's calendar Welcoming clients and visitors at the reception desk Managing incoming and outgoing post and deliveries Maintaining a tidy and presentable reception area Providing administrative support to legal staff when required

Key Requirements:

Previous experience in a receptionist or call centre role (preferably within a legal or professional services environment) Excellent telephone manner and strong verbal communication skills Proficient in Microsoft Office (Outlook, Word) and basic computer systems Strong organisational and multitasking abilities Professional appearance and conduct A client-focused attitude and ability to work well under pressure
Job Types: Full-time, Permanent

Pay: 23,890.00-40,934.36 per year

Work Location: In person

Expected start date: 15/06/2025