Call Centre Agent

Edinburgh, SCT, GB, United Kingdom

Job Description

Great on the phone? Looking to build your customer service or sales career? Join our call centre team and start immediately - full training provided!



About the Role



We're looking for enthusiastic, reliable

Call Centre Agents

to join our growing team. This role is perfect for someone who enjoys talking to people, solving problems, and working in a fast-paced, supportive environment.

As a Call Centre Agent, you'll handle inbound and/or outbound calls, provide excellent customer service, and assist with product or service enquiries. Whether you're new to call centres or ready to build on past experience, we'll give you the tools and support you need to succeed.

What You'll Be Doing



Answering inbound calls or making outbound calls depending on campaign Providing product or service information to customers Handling customer queries, complaints, or sales opportunities Logging call details and following scripts or guidelines where needed Working as part of a friendly, target-driven team

About Us



We're a professional, customer-focused company with a dynamic call centre environment. Our team is supportive, motivated, and committed to delivering a great experience on every call. We believe in rewarding effort, building confidence, and promoting from within.

Whether you're interested in customer service, sales, or building communication skills, this is a great place to grow your career.

What We're Looking For



No experience needed - just clear communication skills and a great attitude Confident phone manner and ability to stay calm under pressure Good listening skills and attention to detail Computer literacy (able to navigate systems while on calls) Immediate availability preferred

What You'll Get



Immediate start Full training provided - no experience necessary Competitive hourly rate or base salary (plus bonuses where applicable) Friendly, team-based working environment Opportunities for advancement and long-term career growth Flexible hours - full-time and part-time shifts available

Ready to start your journey in a fast-moving, people-focused role? Apply now - we're hiring immediately!



Job Type: Full-time

Pay: 24,000.00-26,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Flexitime Free parking Gym membership Health & wellbeing programme On-site parking
Schedule:

Day shift Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3161362
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edinburgh, SCT, GB, United Kingdom
  • Education
    Not mentioned