Job Description

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Clinic Administration Canterbury Skin and Laser Clinic
Canterbury Administrator - Part Time
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Administrator on Front Desk
The Dermatology Partnership (Canterbury Skin and Laser Clinic)
Permanent & Part Time (18 Hours Per Week)
Monday 09:00-16:00
Tuesday 09:00-16:00
Wednesday 08:00-13:30
Deadline for Applications is Tuesday, 12th August 2025
We make health happen
The Dermatology Partnership is a growing group of private clinics, who are trusted experts in dermatology and are now part of Bupa Health Services. We transform peoples' lives by providing outstanding dermatology care. We do this by placing patients at the heart of everything we do, striving to be the best at what we do and believe that our patients' trust is earned through the delivery of clinical services to the highest standard.
As Administrator, you are responsible for managing the overall Reception function within the Clinic. You will ensure that patients receive a friendly, efficient and professional service. You are a crucial part of the team looking after the day-to-day running of the clinic. You will work in conjunction with The Dermatology Partnership, Central Bookings and Central Admin Team.
Join our Canterbury clinic and become part of a highly skilled and supportive team with a strong reputation for excellence. If you're looking for a workplace that values professionalism, collaboration, and continuous learning, this is the place to grow your career.
Role Responsibilities:

• Set up clinics, check in patients, manage appointments (bookings, follow-ups, cancellations), and ensure clinic rooms are ready.
• Print schedules, prescriptions, and post letters; handle documentation, audit trails, and consultant referral/charge sheets accurately.
• Assist with doctors' and nurses' administrative needs, including prescription handling and responding to queries.
• Understand self-funding/insured patient processes, take payments/deposits, process refunds, and liaise with the bookings team.
• Follow Standard Operating Procedures for all tasks, including internal referrals, patient documentation, and end-of-day responsibilities.

Key Skills / Qualifications needed for this role:

• Good work ethic and hardworking (essential)
• A real passion for patient care and delivering
• Good communicator and team player

Benefits:

• Perkbox rewards, discounted shopping and celebrations
• Employee Assistance Programme - access to wellbeing and free counselling services
• Ongoing training and professional development throughout your career at TDP
• 25 days of annual leave entitlement in addition to public holidays (pro-rata)
• Contribution to the company pension scheme (differs by practice)
• Employee discounts for dermatology/aesthetic treatments and skin care products

Why The Dermatology Partnership?
We are dedicated to delivering expert medical, surgical, and aesthetic skincare, guiding each patient through their unique journey. We aim to be recognised as the UK's leading provider of clinical dermatology, attracting top clinicians and support teams. We support, understand, and value our patients and colleagues in our welcoming clinics, fostering a culture of trust, respect, and teamwork. We celebrate outstanding performance and take pride in our clinical excellence, our team, and the professional services we offer our patients.
Our commitment to innovation drives us to be flexible, agile, and adaptable, encouraging everyone to contribute to shaping our services now and in the future. We love what we do and are dedicated to making a difference in people's lives. Our values reflect our passion for our work and our commitment to providing exceptional care in a supportive and innovative environment.
Department Locations
Canterbury Skin and Laser Clinic
Our Values
We place our patients at the heart of everything we do and demonstrate through our actions that we have a deep understanding of their concerns, embarrassment and fears.
We strive to be the best in everything we do, from the clinical expertise of our consultants, therapists and nurses, to the operational systems and processes that we introduce to support them.
We believe that our patients' trust is earned through the delivery of clinical service to the highest standard, adhering to clinical guidelines and good governance, and delivering evidence-based advice and treatments that our patients can rely on.
About The Dermatology Partnership
Founded in 2018, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples' lives by providing outstanding dermatology care.
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Clinic Administration Canterbury Skin and Laser Clinic
Canterbury Administrator - Part Time
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