Job Description

Location: Hybrid - home working and commutable distance to Oldham/Ashton
Reports to: Chief Executive Officer (CEO)
Line Management: Responsible for managing a team of staff and volunteers

About Peeps HIE

Peeps is a registered charity dedicated to supporting families affected by Hypoxic-Ischaemic Encephalopathy (HIE). We offer emotional, practical, and financial support, raise awareness, and work to improve outcomes for those impacted by HIE.

Role Purpose

The Charity Manager plays a key leadership role at Peeps, reporting directly to the CEO. The role involves overseeing day-to-day operations, managing people and resources, and ensuring delivery of the charity's services and strategic objectives. A central part of the role is leading, supporting, and developing a team of staff and volunteers to ensure high performance, collaboration, and compassionate service delivery.

Key Responsibilities

1. People Management & Team Leadership

Lead the day-to-day management of staff and volunteers Provide clear direction, coaching, and support to the team Conduct regular 1:1s, appraisals, and performance reviews Promote a positive and inclusive team culture aligned with the charity's values Support recruitment, onboarding and training of new team members
2. Fundraising & Income Generation

Work closely with the CEO to implement the fundraising strategy Work closely with the Income & Engagement Officer, to identify and lead on grant applications, community fundraising, and donor engagement Maintain accurate income records and support reporting to funders
3. Governance & Compliance

Ensure all policies are kept up to date and aligned with regulatory requirements Promote and embed best practice across safeguarding, equality, GDPR, and charity governance Support CEO and Trustees with strategic planning and risk management
4. Operational Oversight

Oversee procurement and stock management (e.g. parent packs, promotional items) Ensure all orders and deliveries are processed efficiently and cost-effectively Maintain accurate financial records using QuickBooks (or other accounting platform), including expense tracking and receipts Produce monthly reports on operational activity and financial performance for the CEO
5. Communications & Social Media

Oversee social media strategy, ensuring regular, engaging content Support the promotion of key campaigns, events and updates across channels Manage distribution and control of branded materials and information packs Act as a representative for the charity when needed, supporting stakeholder and public engagement
Essential Skills & Experience

Strong people management skills and experience leading a team Proven background in charity operations, service delivery, or similar role Excellent organisational skills with the ability to juggle multiple priorities Financial literacy, including use of accounting software (e.g. QuickBooks) Confident communicator with strong interpersonal and written skills Solid understanding of charity governance, safeguarding, and compliance
Desirable

Experience in the health, family support, or lived experience of HIE Familiarity with tools such as Canva, Mailchimp, and CRM systems Experience working in a small-to-medium-sized charity
Reporting & Hours

Reports directly to the Chief Executive Officer (CEO) Flexible working available (including remote options) Full time, 35 hours per week (part-time or condensed hours will be considered, minimum of 28 hours per week to fulfil the role). Permanent contract (subject to probationary period)
Job Types: Full-time, Part-time, Permanent

Pay: 39,000.00-41,500.00 per year

Expected hours: 35 per week

Benefits:

Work from home
Ability to commute/relocate:

Ashton-Under-Lyne OL7 0PT: reliably commute or plan to relocate before starting work (required)
Experience:

people management: 1 year (required)
Work Location: Hybrid remote in Ashton-Under-Lyne OL7 0PT

Application deadline: 15/08/2025
Reference ID: CMPeepsJul25