Job Description

Make a Difference Every Day. Lead with Purpose. Grow with Us.

Are you ready to step into a meaningful leadership role that combines retail, community, and cause-driven impact? The Bassuah Legacy Foundation is looking for an enthusiastic and motivated Charity Shop Manager to lead our vibrant shop in Shepherd's Bush. If you're passionate about creating a warm, inclusive space while driving results, we'd love to hear from you.

About Us:

The Bassuah Legacy Foundation (BLF) is a registered UK charity (No. 1185562) dedicated to supporting single-parent families and their dependents. Since 2019, we've been empowering communities through education, practical support, and grassroots engagement. Our charity shop funds much of this work - and is a key hub for connection, support, and second-hand finds with heart.

What You'll Be Doing:

Lead daily operations: Open and close the shop, keep the environment clean, safe and welcoming. Manage and inspire people: Supervise and support volunteers and staff, creating a positive, inclusive space. Drive sales with purpose: Oversee stock processing, displays, pricing, and promotions to maximise revenue for our mission. Stay organised: Keep track of rotas, expenses, supplies and reporting - and always know what's happening behind the scenes. Support the big picture: Take part in delivering services to members, work closely with the Board, and help shape the future of our shop.

What You Bring:

Retail experience, ideally with some leadership responsibilities either as supervisor or manager. Confidence managing people and solving day-to-day challenges. Strong communication, organisation, and time management skills. A proactive, "can-do" mindset with a heart for social impact. Willingness to adapt and pitch in - it's a team effort here.

Bonus Points For:

Experience in the charity or second-hand retail sector. Creativity in visual merchandising or community engagement. Experience with generating new revenue streams. Familiarity with basic financial reporting.

What We Offer:

A welcoming, values-driven team that truly cares. A chance to grow your leadership skills in a high-impact role. Flexible working environment where your input matters. Employee discount, casual dress, company pension. A rewarding position where no two days are the same.

Working Hours:

40 hours per week, including weekends and attending members services and trainings as needed.

Right to Work:

We cannot offer visa sponsorship. Applicants MUST have the right to work in the UK.

Apply Today. Let's Build Something Together.

If you're excited to lead a our community enterprise project with a purpose and make an impact where it counts, apply now. We're looking for someone who's not just seeking a job, but a chance to do meaningful work at the heart of the community.

Job Types: Full-time, Permanent

Pay: 25,459.00-27,967.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Store discount
Ability to commute/relocate:

London W12 8HD: reliably commute or plan to relocate before starting work (required)
Experience:

Leadership: 1 year (required) retail: 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

25% (preferred)
Work Location: In person