Job Description

Job Title: Cleaning Manger

Location: Kingfisher Shopping Centre, Redditch

Contracted Hours: On average 42 per week

Salary: 39,000 per annum

This role will include a variety of tasks including the following:

Purpose of the job: Manage and control cleaning team and schedules Effective rota planning Attend meetings if required Payroll sign off Main point of contact for cleaning operatives Carry out KPI and cleaning audits Chemical and consumable ordering Day to day management of standards

Experience/Skill Requirements- Essential:

Previous experience of dealing with large teams Good eye for detail Working in a fast paced environment Excellent communication

Additional Information:

Follow our service principles at all times:

- We always treat everyone with dignity and respect in a professional, courteous manner.

- We always listen intently to our customers and we always clarify what they need or want from us.

- We always strive to anticipate our clients' needs and to act quickly to meet them - we always try to seek out straightforward, intelligent solutions and effective ways to implement them.

- We always do what we say we will do - whatever the job, we always see it through.

- We always aim to go the extra mile - to give our clients more than they were expecting.

- We always communicate honestly and openly with our customers and we make sure that we regularly check that we are delivering what they want - we never hide bad news.

Work at all times to our company values:

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Service:

Providing exceptional service to our customers is our number one priority. We believe it is the foundation of business success and we are passionately committed to understanding what our customers want and to providing them with outstanding solutions and service.

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Integrity:

We think it's important to treat everyone courteously, professionally and with respect - and to bring a straightforward, open and honest approach to everything we do.

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Performance:

We want to be the best at what we do. We want to perform at the highest level for our customers and to deliver exceptional value to our stakeholders.

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People:

Good people are the bedrock of our business. We are committed to attracting and developing the best people we can and dedicated to providing them with stimulating and rewarding jobs and careers.

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Innovation:

We actively look for better ways of doing things in order to improve the value we deliver to our customers and the performance of our business.

Any other reasonable duties as requested by your line manager.

What you will get in return:

We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you'd expect from a business like ours, we also reward you with:

Pension scheme (eligibility rules apply). Training and development opportunities including NVQ's, Diploma's, English speaking and writing support and more. Access to 'Retail Trust' who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via 'Happi' and more. Access to HSF Health Care and Benefits scheme including money towards dental, optical, prescription & medical costs. Reward and Recognition Awards Paid volunteering days. Access to 'Perkbox' offering discounted gym memberships and high street discounts. 200 Refer a Friend Scheme. Personal accident cover Death in service cover
#INDHP

Job Type: Full-time

Pay: 39,000.00 per year

Work Location: In person