Job Description

ACCESS YOUR CARE DOES NOT OFFER UK VISA SPONSORSHIP

Are you a natural problem solver with a heart for helping others? Do you thrive in fast-paced environments and love creating positive outcomes for clients? If so, Access Your Care wants to hear from you!

We're looking for a Client Coordinator who's ready to make a real impact, someone who's not just great at customer service, but passionate about empowering people to live independently and with dignity.

What You'll Be Doing:

Be the vital link between clients, their families, care workers, and professionals like Social Workers, Nurses, GPs and stakeholders. Resolve client enquiries and care package changes swiftly and compassionately. Supporting our senior assessor with conducting client assessments and reviews in the community, helping shape care plans that reflect our values and empower independence. Take ownership of key elements of auditing, reporting and analysing service output Delivering hands on care (including personal care) when the need arises in an emergency situation, and take part in our 8-week on-call manager rota (office-based and paid hourly on top of salary).

Why You'll Love Working With Us:

We're not your average care provider. We're a family-run, award-winning company that truly values our team. Here's what you'll enjoy:

These include:

- A joining bonus of

1,000

- Proud to Care bonus, worth up to

1,400

per year, paid in 6 month intervals

- Paid Mileage home from your last call at

45p

per mile exclusive to Access Your Care

- Enjoy peace of mind with contracted and guaranteed hours

- A fixed rota agreed during interview with regular clients

- Receive up to 33 days holiday per year depending on length of service

- Take part in our employee referral program and receive

250

each time you refer someone to join our team

- Funded Blue Light Card Membership providing you a discount card to enjoy on the high street and online

- Fully paid, comprehensive induction based at our premises

- Fully paid Health & Social Care qualifications and Social Care training including NVQ up to level 5

- Kick start your career with a free company phone and new starter kit

- Receive the recognition you deserve with our free professional uniform

- Support to claim uniform relief worth

125

per year

- Opportunity to work across our different social care services to progress your career further with Access Your Care or our commercial partners

- Workplace pension

Ready to Make a Difference?

This is more than just a job, it's a chance to be part of something meaningful. If you're ready to grow your career, support your community, and be valued every step of the way, apply now and become a part of the Access Your Care family.

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Additional pay:

Bonus scheme Signing bonus
Benefits:

Company events Company pension Employee discount Employee mentoring programme Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme Store discount
Application question(s):

Are you available to work evenings and weekends when required? Do you require sponsorship to work in the UK?
Experience:

client coordination: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Location:

Weston-super-Mare BS24 8EE (required)
Work Location: In person

Reference ID: CC010825