Client Engagement Administrator
Job Description
To provide administrative support and to ensure the efficient day to day running of the office. This post has a strong emphasis on client support and engagement.
Main duties:
Offer a welcoming and non-judgemental environment to all service users.
First point of contact, reception duties, including answering telephone enquiries, welcoming clients, dealing with incoming and outgoing mail etc.
Record initial referral information from clients.
Liaise with clients, counsellors and volunteers by telephone and scheduling appointments.
Co-ordinate counselling timetables.
Maintain records, both written and computerised.
Ensure an effective system of communication exists between clients, counsellors and volunteers.
Responsibility for word processing letters, reports and other documents.
Undertake relevant training as required.
General clerical tasks including photocopying, filing, etc.
Complete routine health& safety checks.
Order stationery and other supplies.
Undertake any other reasonable task not outlined in this job description but which will assist the aims and objectives of New Pathways.
Please see our website, www.newpathways.org.uk, for an application form and details of how to apply. Thank you.
Job Type: Full-time
Pay: 23,961.88 per year
Schedule:
Monday to Friday
Work Location: In person
Application deadline: 26/06/2025
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Job Detail
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Job IdJD3225592
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSwansea, WLS, GB, United Kingdom
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EducationNot mentioned