Job Description

Client Delivery & Operations Coordinator

WaterRower | NOHRD - High Wycombe

WaterRower | NOHRD is one of the UK's leading premium fitness equipment manufacturers, specialising in beautifully designed, hand-crafted equipment supplied to private clients, studios, hospitality venues, and corporate customers worldwide.

We are now looking to recruit a

highly organised, proactive Client Delivery & Operations Coordinator

to join our close-knit team in High Wycombe. This is a key operational role, sitting at the heart of customer delivery, logistics planning, and stock coordination across both B2B and B2C orders.

This is an exciting opportunity for someone who thrives on organisation, enjoys working with high-end customers, and takes pride in ensuring that complex deliveries and installations run smoothly from start to finish.

The role

You will be responsible for:

Scheduling and coordinating

B2B and B2C installations and deliveries

of fitness equipment Acting as a primary point of contact for customers, liaising directly to confirm delivery dates, site requirements, and installation logistics Working closely with warehouse, sales, and support teams to ensure orders are fulfilled accurately and on time Overseeing

stock counts and availability

, particularly for large or complex orders Managing

re-ordering and stock planning

to ensure continuity of supply Maintaining accurate records using

Google Sheets and Excel

, including schedules, stock data, and order tracking Ensuring a consistently high level of service for

premium and high-profile clients

About you

We're looking for someone who:

Is

highly organised, efficient, and detail-focused

Has experience coordinating logistics, scheduling, operations, or customer delivery (fitness, interiors, construction, luxury retail, or similar environments a plus) Is confident liaising directly with customers and managing expectations professionally Has a

strong working knowledge of Google Sheets and Excel

Is comfortable juggling multiple priorities in a fast-moving environment Enjoys working as part of a

small, collaborative team

Lives within a

reasonable commuting distance of High Wycombe

Has recent experience working in an office-based operational or coordination role

What we offer

A varied, responsible role within a growing premium brand The opportunity to work with high-end products and clients A supportive team environment where your contribution genuinely matters Salary

negotiable depending on experience

How to apply

If this role sounds of interest, please send your

CV and a short cover letter

outlining your relevant experience. Background checks on previous employment will be required.

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Casual dress Company pension Employee discount On-site parking
Work Location: In person