Job Description

Client Onboarding & Administrative Assistant

The Opportunity

Looking for an administrative role but with a difference? At SAS we've got you covered:

A digital practice with a passion for tech Flexible working opportunities Entrepreneurial values and a growth mindset Fun and relaxed environment with casual dress code Incredible coffee

The Role

We are seeking a reliable, organised, and proactive Client Onboarding & Administrative Assistant to support our Onboarding Manager and wider team. This role is perfect for someone who is detail-oriented, communicates well and enjoys ensuring clients have a smooth and positive experience from the very start. No formal qualifications are needed, just the right attitude, willingness to learn and confidence using basic technology.

Client Onboarding Support

Prepare and send onboarding documentation Set up new client records and profiles in internal systems Gather required information from clients and follow up where needed Schedule onboarding calls or meetings Monitor onboarding progress to ensure timely completion of tasks Process client AML checks Assist the Onboarding Manager with reconciliation or clean-up of new client ledgers

General Administrative Tasks

Maintain and update internal databases, spreadsheets and files Prepare simple reports or summaries Handle email correspondence and basic enquiries Assist with organising team calendars, tasks and reminders Carry out general administrative duties to support daily operations

Skills & Experience

Strong organisational skills and excellent attention to detail Good written and verbal communication Comfortable using email, basic office tools and spreadsheets Quick to learn new systems and processes Positive attitude, reliability and willingness to assist where needed Ability to work independently and manage time effectively

Personal Attributes

Friendly and professional with clients and colleagues Problem-solver who uses initiative and common sense Adaptable and comfortable in a fast-paced environment Supportive team player who enjoys helping others

What's on Offer

Benefits include:

Competitive base salary

Flexible working hours 25 Days annual leave rising to 29 with long-term service (plus bank holidays) On-site parking Dress for your day Private medical insurance and life insurance Company pension Company events & social hours Enhanced sick pay Enhanced Maternity and paternity pay
Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Bereavement leave Casual dress Enhanced maternity leave Enhanced paternity leave Free parking Life insurance On-site parking Private medical insurance Sick pay
Work Location: In person