Job Description

Clinic Co-ordinator - Audiology & Podiatry Reception

Location

: Greenvale Street, Ballymena City Centre

Type

: Full-Time / Part-Time (to be discussed)

Sector

: Healthcare Administration (Audiology & Podiatry)

About Us

We are a well-established, patient-focused audiology clinic in Ballymena, providing hearing assessments, hearing aid fittings, and professional earwax removal. Located centrally on Greenvale Street, our friendly and experienced team consistently earns 5-star reviews from patients across our clinics for our caring service and professional standards. We also share our premises with a respected podiatry service.

The Role

We are seeking a

friendly, highly organised Clinic Co-ordinator

to be the first point of contact for patients attending our audiology and podiatry services. Based at our Ballymena clinic, you will play a key role in managing bookings, handling inbound calls from multiple clinic locations, and supporting a smooth patient journey.

Key Responsibilities

Welcome and check-in patients for both

audiology and podiatry

appointments. Answer incoming calls and emails for

multiple clinic locations

in a friendly and efficient manner.

Book and manage appointments

through our centralised

CRM system

. Liaise with audiologists and podiatrists to coordinate daily clinic flow. Provide general reception duties including: Updating patient records. Handling appointment enquiries. Maintaining a tidy and welcoming reception area.

What We're Looking For

A warm, professional manner with excellent

people skills

. Proven

organisational skills

and attention to detail. Comfortable using computers and CRM/booking systems (training provided). Able to manage multiple priorities and keep calm under pressure. Previous experience in a healthcare or reception environment is ideal, but not essential if you're quick to learn and customer-focused.

Why Join Us

Be part of a

reputation-driven team

known for its warmth and care. Make a real difference in patients' lives every day. Work in a friendly, supportive environment with training provided. Centrally located in Ballymena's city centre with nearby shops and transport links.

Working Hours

Our clinic is currently open

Monday to Saturday

. Ideally, we are looking for a

full-time team member (Monday to Friday)

. However, as we operate six days a week, we would also consider

part-time support

--particularly for

Saturdays or to help cover holidays and other staff absences

. While the position is primarily full-time, we're open to flexible arrangements for the right candidate.

If you are friendly, organised, and passionate about helping people, we'd love to hear from you.

Job Type: Full-time

Pay: 25,396.00 per year

Benefits:

Employee discount On-site parking Private dental insurance Private medical insurance Store discount
Work Location: In person

Reference ID: Clinic Co-Ordinator Ballymena
Expected start date: 15/09/2025