Job Description

We are a premier medical aesthetics and private medical services clinic dedicated to providing clients with discreet, high-quality treatments in a relaxing and modern environment. Our extensive portfolio includes laser hair removal, skin tightening, anti-aging therapies, and more, all delivered with personalized care.

We are seeking a professional, friendly and detail-oriented Clinic Receptionist to be the welcoming face of our clinic. In this vital role, you will manage patient interactions, coordinate appointments, handle administrative tasks, and ensure smooth day-to-day operations. Your proactive approach and excellent communication skills will help create a positive experience for every patient who walks through our doors.

We are looking for a part time employee, 3-4 days a week, 3-4 hours a day.

Greet patients warmly and professionally upon arrival, ensuring a positive first impression. Schedule appointments efficiently using Pabau (client relation management system) Manage patient check-in and check-out procedures, including intake forms and documentation review. Handle multi-line phone systems with excellent phone etiquette, addressing inquiries promptly and accurately. Maintain accurate records, update patient information, and ensure compliance with regulations. Payment taking Updating CRM systems Confirming patient appointments Support clinic staff with administrative tasks such as filing, turning over rooms between appointments, and managing supplies. And other odd jobs. Coordinate with staff to facilitate care plans and appointment scheduling while ensuring efficient clinic flow.

Proven experience in office management or as a medical receptionist in a clinical setting. Familiarity with medical coding (CPT, ICD-9/10), billing procedures, and insurance verification processes. Excellent computer skills including proficiency in Microsoft Office applications. Exceptional customer service skills coupled with professional phone etiquette. Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
Job Type: Part-time

Pay: 15.00 per hour

Expected hours: 15 per week

Work Location: In person