Job Description

Clinical Manager - HIS Registered Clinic

Merchant City Medical Group is seeking a highly organised Clinical Manager to oversee the daily operations of our HIS-registered hair transplant and aesthetics clinic.

You'll ensure full compliance with Health Improvement Scotland (HIS) standards, lead a multidisciplinary clinical team, and uphold exceptional patient care standards in a fast-paced private healthcare setting.

Location:

70A West Regent Street, Glasgow, G2 2QZ

About Us:

Merchant City Medical Group is a premium hair transplant and aesthetic clinic offering advanced treatments and personalised care. We are fully regulated by Health Improvement Scotland (HIS) and pride ourselves on compliance, safety, and patient satisfaction.

Role Overview:

We are recruiting a Clinical Manager to lead the operational and clinical side of our HIS-registered Glasgow clinic. This role requires a candidate with direct experience managing HIS / CQC standards, internal audits, and multidisciplinary clinical teams within a private healthcare setting.

Key Responsibilities:

Ensure full regulatory compliance with Health Improvement Scotland (HIS) guidelines

Prepare for and lead HIS inspections, internal audits, and quality assurance reviews

Manage all clinical staff (nurses, doctors, technicians), rotas, and performance

Implement and review clinical policies, infection control procedures, and documentation standards

Maintain accurate records for consent, incident reporting, patient safety, and safeguarding

Ensure clinic equipment, medicines, and stock are maintained to regulation standards

Collaborate with the Medical Director to develop governance strategies and improve clinical outcomes

Address and resolve clinical risks, complaints, or adverse events appropriately

Support the training and development of staff to meet HIS expectations and internal standards

Essential Criteria:

Experience working in or managing an HIS-registered independent clinic

Knowledge of HIS registration, compliance, and documentation processes

Background in nursing, clinical coordination, or medical practice management

Strong leadership, communication, and time management skills

Experience in infection control, patient care audits, and quality assurance

Desirable:

Experience in an aesthetic or surgical environment (e.g., cosmetic surgery, dermatology, or hair transplant clinic)

Familiarity with GDPR, safeguarding, and clinical software systems

We Offer:

Competitive salary (based on experience)

Performance bonuses and professional development

Supportive team and opportunity to work in a fast-growing private healthcare company

Ongoing regulatory and leadership training

Private Healthcare

Job Type: Full-time

Pay: 45,000.00-65,000.00 per year

Benefits:

Company pension Employee discount Private medical insurance
Application question(s):

Have you previously worked in an HIS-registered clinic? How many years of experience do you have in clinical or practice management? Have you managed clinical staff such as nurses, aestheticians, or surgical teams? Do you hold any relevant certifications in clinical governance, infection control, or aesthetic medicine?
Work Location: In person

Reference ID: Clinical Manager - HIS Registered Clinic