Job Description

Job Summary

We are seeking an energetic and dynamic Coffee Shop Manager to lead our vibrant cafe team and deliver exceptional customer experiences. As the heart of our operation, you will oversee daily store functions, manage staff, ensure food safety standards, and maintain a welcoming environment for all guests. Your leadership will drive operational excellence, foster team development, and uphold the highest standards of hospitality and food service. This role offers a fantastic opportunity to showcase your management skills in a fast-paced, casual dining setting focused on quality coffee, food, and memorable service.

Duties

Lead daily coffee shop operations, ensuring smooth service during all shifts while maintaining a lively and positive atmosphere Supervise and train staff on food preparation, beverage crafting, POS systems (including Aloha POS and Micros POS), and customer service protocols Manage inventory control for coffee beans, food ingredients, supplies, and equipment to minimize waste and optimize stock levels Oversee cash handling procedures, including balancing registers and preparing financial reports accurately Ensure compliance with food safety standards, sanitation regulations, and health codes across all areas of the cafe Coordinate shift schedules, assign tasks, and monitor staff performance to ensure efficient workflow and high-quality service Implement staff training programs focused on food handling, culinary techniques, hospitality management, and customer engagement Develop strategies for improving customer satisfaction through exceptional service delivery and product quality Manage food production processes including food preparation, cooking, catering events, and barista services to meet high standards of quality Conduct interviews for new team members to build a talented workforce aligned with our service values Monitor budget adherence by controlling costs related to labor, supplies, and food production Foster a team-oriented environment that encourages professional growth through ongoing training & development initiatives

Requirements

Proven experience managing a quick service or fast food restaurant with a focus on coffee or casual dining environments Extensive knowledge of food preparation techniques, culinary experience, and kitchen management practices Hands-on experience with POS systems such as Aloha POS or Micros POS; cash handling expertise required Strong supervisory background with demonstrated leadership in hospitality or restaurant management roles Familiarity with inventory control procedures and food safety regulations to ensure compliance at all times Excellent customer service skills with the ability to handle diverse guest needs professionally Ability to manage shift schedules effectively while maintaining high operational standards Experience in training & development of staff in food handling, culinary skills, and hospitality best practices Background in budgeting and cost control within the food industry is highly desirable Prior experience working in hotel or banquet settings is a plus but not required Knowledge of barista operations or coffee industry standards is preferred Exceptional communication skills combined with a proactive approach to problem-solving
Join us as our Coffee Shop Manager and become part of an energetic team dedicated to creating memorable experiences through excellent coffee craftsmanship and outstanding hospitality. We value passionate leaders who thrive in fast-paced environments and are committed to fostering growth--for both our guests and our team members.

Job Types: Full-time, Permanent

Pay: 24,420.00-38,982.97 per year

Work Location: In person