Job Description

Company Overview

No.92 Coffee Lounge is a vibrant group of independent coffee shops dedicated to providing exceptional service, delicious food, and a welcoming atmosphere. We pride ourselves on creating good vibes for our customers and fostering a positive work environment for our team.

Summary

We are seeking a passionate and experienced Store Manager to lead our team at No.92 Coffee Lounge. In this role, you will be responsible for overseeing daily operations, ensuring high standards of customer service, and driving sales growth in our cafe located in Stourbridge.

Responsibilities

Lead and manage the store team to deliver outstanding customer service. Oversee daily operations to ensure efficiency and quality standards are met. Train, mentor, and motivate staff to enhance performance and teamwork. Manage inventory levels and order supplies as needed to maintain stock. Ensure compliance with health and safety regulations within the cafe environment. Foster a positive atmosphere that encourages customer loyalty and repeat business.

Requirements

Proven experience in retail or cafe management with a strong focus on customer service. Excellent leadership skills with the ability to inspire and motivate a team. Effective communication skills, both verbal and written. Ability to manage multiple tasks in a fast-paced environment. Barista knowledge is essential.
If you're ready to brew success with us at No.92 Coffee Lounge, we invite you to apply today! Join our team and help create memorable experiences for our customers.

Job Type: Full-time

Pay: 13.00-14.50 per hour

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount On-site parking Store discount
Schedule:

10 hour shift 8 hour shift Day shift Monday to Friday Weekend availability
Ability to commute/relocate:

Stourbridge DY8 2AA: reliably commute or plan to relocate before starting work (required)
Experience:

management : 1 year (required) barista : 1 year (required)
Work Location: In person