Job Description

Job Purpose:

Responsibility for updating international/national customer pricing and customer product information. Processing sales orders and shipments and ensuring customer expectations are exceeded throughout the season

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Key Duties and Responsibilities:

Customer Relationship Support:

Maintain and update external customer databases, ensuring all information is accurate and up-to-date. Maintain and update internal customer pricing. Creation of new customer accounts within SAP ERP system. Respond to customer inquiries and provide assistance with product information/image requests. Maintain strong relationships with existing clients to foster loyalty and retention.

Order Management:

Process incoming sales orders efficiently and accurately. Obtain credit approval from nominated wholesalers. Support allocation and release of sales orders to distribution centre.

Collaboration with External Sales Team:

Support the sales team with administrative tasks, including supplying order/product information.

Document Management:

Organize and maintain physical and electronic files related to customers and sales orders. Ensure compliance with company policies in all documentation processes.

Continuous Improvement Initiatives:

Identify areas for process improvement in commercial sales administration and propose solutions.

Qualifications:

Previous experience in sales administration or relevant administrative roles. Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software. Excellent communication skills, both written and verbal. A proactive approach and the ability to work independently as well as part of a team.

Person Profile:

Persuasive Self-motivated Happy to use own initiative Organised Good team player Good verbal and written communicator
Job Types: Full-time, Permanent

Pay: From 1.00 per hour

Expected hours: 36.5 per week

Work Location: In person