UCL is a globally recognised Institution and one of the UK's most successful Universities. The award winning Accommodation team sits within the UCL Estates division, and comprises of over 26 Halls that houses more than 6500 residents.
UCL Accommodation has set out an ambitious new vision of becoming the leading provider of accommodation in the HEI sector; delivering an exceptional student experience and is embarking on new strategy to delivery this vision. Students create the communities. Most of our Halls are close to campus in Bloomsbury, one of London's most desirable neighbourhoods. We also have Halls in Camden and Victoria - exciting areas with their own quirks and treasures.
Despite London's expensive property market and the pressure on student accommodation, UCL's prices are kept as low as possible and are amongst the cheapest in the area.
About the role
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The Commercial Team Administrator will provide comprehensive administrative and operational support to the Commercial Services team. This role will ensure the smooth delivery of day-to-day business processes, supporting income-generating activities across conferencing, lettings, and commercial operations.
The postholder will act as a first point of contact for internal and external stakeholders, coordinating communications, maintaining accurate records, and supporting the operational and strategic objectives of the team.
A full job description is attached to this advert.
About you
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To do this job you'll certainly need:
Experience providing high-quality administrative support in a busy office environment.
Excellent organisational skills with the ability to prioritise and manage multiple tasks to tight deadlines.
Strong written and verbal communication skills, with a customer-focused approach.
Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and willingness to learn new systems quickly.
Strong attention to detail and accuracy in record-keeping and data management.
Ability to work effectively as part of a team and build positive working relationships.
Discretion and understanding of confidentiality requirements.
If you have the following, it would be very useful:
Experience working in a higher education or public sector organisation.
Familiarity with financial administration, procurement systems, or HR processes.
Awareness of health and safety, data protection, and equality, diversity, and inclusion in a workplace context.
Please review the attached job description, paying particular attention to the Essential and Desirable criteria, and ensure these are covered in your application.
What we offer
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As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:
41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/
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