Job Description

Team: Cat Welfare Assurance
Location: Remote in London and Kent with frequent travel and occasionally outside of the region
Work pattern: 35 hours per week, including some evenings and weekends
Salary: Up to 30,809.83 per annum
Contract: Permanent
This role requires an enhanced DBS check (including the Children's Barred List).
We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Cat Welfare Advisor:

• building successful working relationships with volunteers in cat welfare roles
• supporting our volunteer branches by undertaking welfare support visits to fosterers
• maintaining accurate records using the welfare support system
• producing annual branch welfare plans and helping branches understand and adhere to our cat welfare policies
• providing assistance with the induction, training and on-going support of volunteer Cat Welfare Team Leaders and Fosterers
• supporting branches to reduce the time from admission to adoption for cats in care
• working with other Cats Protection teams, including Branch Development Managers, Field Veterinary Officers; Veterinary and Learning and Development teams, to assist in delivering initiatives that promote good cat welfare and share best practice
• actively promoting learning and development opportunities

About the Cat Welfare Assurance team:

• the team is made up of a Senior Cat Welfare Manager, two Cat Welfare Team Leaders and 10 Community Cat Welfare Advisors working remotely across the UK.
• each advisor works closely with the wider operational teams, to support local staff and volunteer teams across the cat?facing operational network, helping them understand and deliver the highest standards of feline welfare. Through this guidance, our operational teams are equipped to meet both internal and external expectations and, above all, to put cats first

What we're looking for in our Community Cat Welfare Advisor:

• experience of working in the animal welfare or volunteering sectors
• experience of working in an environment where compliance against an agreed set of standards is necessary
• an aptitude for working with processes and systems
• experience of working in a branch or confederated volunteer led structure
• ability to produce reports using Microsoft Office, to a high standard
• the ability to build and maintain excellent working relationships with key stakeholders
• a full UK driving licence and access to own vehicle
• flexible to work some weekends and evenings

What we can offer you:

• range of health benefits
• 26 days' annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about here

Interested? Here's how to apply:
Application closing date: 18 January 2026
Interview date: 27 and 28 January 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. anonymised application form
2. virtual interview on Microsoft Teams with presentation
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There's a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.

Skills Required