Job Description

About The Role
Volunteering Policy Manager
Location: UK-Flexible (Hybrid)
Salary: 45,500 to 49,333 per annum (plus ILW, if residing & working in London) (DOE)
Hours: 35 per week
Contract: Permanent
Are you ready to shape the future of volunteering policy and champion inclusive, high-quality standards across a national charity?
Could your strategic thinking and governance expertise help us build a resilient and impactful volunteering culture?
Step into a pivotal leadership role where your expertise in policy, governance, and quality assurance will shape how volunteering thrives across our organisation. You'll lead the creation and evolution of inclusive, safe, and high-impact volunteering frameworks, working hand-in-hand with services and volunteers to embed best practice. From influencing strategic decisions to driving continuous improvement, this role offers the chance to make a lasting difference. If you're passionate about equity, collaboration, and building resilient systems that empower volunteers, we'd love to hear from you.
What will a day in the life of a Volunteering Policy Manager involve?

• Reviewing and updating volunteering policies to reflect best practice and legal standards.

• Working with teams to embed quality assurance and improve volunteer experience.
• Using data to spot trends and guide improvements in policy and practice.
• Supporting colleagues with compliance checks and risk assessments.
• Leading responses to internal and external policy consultations.
• Building strong relationships across services to align volunteering with strategic goals.

To be a successful Volunteering Policy Manager, what will you need?

• Proven leadership in policy development and governance, especially in volunteering.

• Deep understanding of safeguarding, compliance, and organisational resilience.
• Experience in quality assurance and continuous improvement.
• Ability to interpret data to inform decisions and drive strategic change.
• Strong communication and stakeholder influencing skills.
• Background in volunteer management and team leadership, with line management experience.

To help you get a better feel for our team and culture, we've included a short welcome video which you can view https://www.youtube.com/watch?v=dxS0emZuh2U. You'll also find a PDF attached in the 'Additional Information' tab with further details about the role and working environment. We encourage you to explore both before applying.
Interested? The closing date for applications is 23.59 on Friday 14th November 2025. Interviews are expected to take place in early December.
In return for your commitment and expertise, you'll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
About The Candidate
About The Company

Skills Required