Job Description

Community Centre Coordinator - Alpha Grove Community Centre

Location:

E14(On-site)

Reports to:

Deputy Manager

Employment Type:

Full-time

About Us

Alpha Grove Community Centre is a vibrant hub dedicated to supporting our local community through engaging programmes, safe spaces, and meaningful opportunities for connection and development. We strive to create an inclusive environment where all community members can thrive, learn, and grow together.

Role Overview

We are seeking a motivated and organised Community Centre Coordinator to support the daily operations of Alpha Grove Community Centre. This is an on-site role perfect for someone passionate about community engagement who thrives in a dynamic, people-focused environment. As the first point of contact for community users and stakeholders, you will coordinate activities, support programme delivery, and ensure our facilities provide a welcoming and well-maintained space for all community members.

Key Responsibilities

Programme Support & Coordination

Assist with the coordination and delivery of community programmes and activities Support facilitators, volunteers, and participants to ensure smooth programme operations Help promote programmes and activities to the community Gather feedback from participants to support continuous improvement
Facility Management

Manage daily facility bookings and coordinate room setups Ensure facilities are clean, safe, and welcoming for all users Conduct regular facility checks and report maintenance needs Monitor health and safety compliance throughout the centre
Community Engagement

Serve as the first point of contact for community users, stakeholders, and visitors Build positive relationships with centre users, community groups, and stakeholders Assist with events and special community activities Manage social media platforms to promote activities, share success stories, and increase community awareness. Collaborate with local authorities, health services, educational institutions, and other partners to facilitate joint initiatives.
Administrative Duties

Maintain accurate records of bookings, attendance, and facility usage Prepare reports on programme outcomes, community feedback, and engagement metrics for organisational review. Handle enquiries via phone, email, and in-person Process bookings and payments efficiently Support general administrative tasks as required Support management with funding applications and grant reporting as required
Team Collaboration

Work closely with the Deputy Manager and Centre Manager Support and coordinate with volunteers and casual staff Participate in team meetings and contribute to centre development
Essential Requirements

Experience in a coordination, customer service, or community-facing role Strong organisational and time management skills Excellent interpersonal and communication abilities Ability to work independently and as part of a team Proficiency with computers and standard office software Flexible approach to working hours, including occasional evenings and weekends Commitment to creating an inclusive and welcoming environment DBS eligibility
Desirable Requirements

Previous experience in a community centre or similar setting Knowledge of booking systems and facility management Understanding of health and safety requirements Experience working with diverse community groups First Aid certification
What We Offer

A rewarding role making a positive impact in the community Supportive and friendly team environment Opportunities for professional development and training
Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Flexitime
Work Location: In person