Job Description

Closing Date: 23/10/2025


Location/Division: Entrepreneurship & Start-up

Business Wales - Community Engagement Facilitator

Term: Permanent



Salary: Salary starting from 27,300



Location: Homeworker with regular travel around East Wales, Newport and surrounding areas



Hours: 37.5 hours per week



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To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/





Business in Focus is the lead delivery partner in Enterprise Partnership Cymru (EPC), along with Menter Mon, M-SParc and an eco-system of support agencies across Wales. EPC has won the contract to deliver the Business Wales service on behalf of the Welsh Government, providing advice and support to entrepreneurs pan-Wales.





The Community Engagement Facilitator (CEF) is part of the Community Engagement Team, delivering accessible and innovative programme of engagement and outreach activities for a diverse client group.





The CEF promotes the development of entrepreneurial thinking and drives participants to engage with the Business Wales service, to enable people to realize entrepreneurial ambitions, through a diverse range of regionally coordinated digital and face-to-face engagement, e.g. delivering pre-start upskilling and awareness building modules, and outreach events, e.g., career exhibitions, in collaboration with established Young People and entrepreneurial ecosystems and stakeholders.





The CEF delivers and/or facilitates wraparound support for clients, enabling a diverse portfolio of clients to overcome barriers and have an equitable experience to realise entrepreneurial ambitions. The CEF works closely with their internal colleagues to progress clients through the Business Wales service, as appropriate.





CEFs working with Young People, collaboratively work with the Young People 'Role Model' community to coordinate onboarding, the client journey, and delivery activities and supports with delivery administration.

Responsibilities



1. Attend marketing and engagement events, e.g. careers fairs, business exhibitions, networking events, stakeholder events, and other related activities, to promote the service and achieve client engagement KPIs.



2. Deliver prescribed workshops and participate in other webinars/seminars that attract and engage clients into developing entrepreneurial thinking, self-employment and starting a business, e.g. Start Your Own Business, promoting business support services available. Undertake these activities in a professional and knowledgeable manner using the agreed training materials.



3. Identify and agree an action plan to support allocated clients overcome barriers to achieving entrepreneurial goals. Coordinate and provide additional support to meet client needs. Facilitate a handover where clients progress and are referred on to an adviser, and/or 3 rd party stakeholder. Evidence in the necessary digital paperwork, in compliance with contractual requirements and operational procedures.



4. Build and maintain engagement with an effective and structured network of stakeholders to generate leads on profile with engagement KPIs and for signposting and client support. Ensure network is a diverse range from public sector, e.g. Careers Wales, Jobs Growth Wales, HE/FE Institutions, as well as from the wider Ecosystem, from private and third sectors, e.g. translation services, Chwarae Teg and other Under-Represented Group (URG) organisations, e.g. ACF, The Cae & C4W.



5. In coordination with Engagement Team, contribute to establishing and maintaining local entrepreneurial community networks, connected across Wales. Encourage clients to engage in local community-based and online networking groups/events to encourage a peer-to-peer support network that achieves regular and meaningful participation.

Person Specification



1. Experience of presenting online and/or face-to-face to diverse groups.



2. Understanding of local / regional differences in the Welsh economy



3. Awareness and knowledge of general business support available from public and private sectors



4. Establishing and maintaining an effective network of contacts in line with regional strategy and performance objectives.



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At Business in Focus we value all of our employees, as an Investors in People employer we provide the following benefits:


Competitive salary Generous holiday entitlement (25 days annual leave plus 8 days bank holiday based on FTE) 6% Employer contribution pension Flexible modern working practices such as TOIL 6 late starts/early finishes per annum (equates to two hours each) Learning and Development opportunities

After probation period:


Income protection benefit Employee assistance programme

Please be aware we may withdraw the advert early if we receive a high volume of applicants.



As part of the recruitment process you will be invited to an Assessment based technical exercise.



To view full Job description please visit https://www.businessinfocus.co.uk/join-our-team/



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Diversity Statement


We are committed to building and developing a workforce that truly represents our community. We champion the unique things that make each person who they are and celebrate those differences. As such, we are an equal opportunity employer and welcome applications from individuals of all backgrounds. We value diversity and strive to create an inclusive and respectful environment where everyone can reach their full potential, regardless of disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity, or marriage and civil partnership status. We recognize and respect religious and cultural observances, and, where possible, aim to avoid scheduling recruitment activities on days of religious ceremonies or holidays to ensure all candidates have equal opportunities to participate. We are committed to promoting and using the Welsh language in our workplace. We encourage and support our employees to learn and use Welsh. We welcome applications from Welsh speakers and encourage the use of Welsh in all aspects of our work. We will ensure that in roles where the ability to speak Welsh is essential or desirable, this will be noted in relevant job advertisements. Applicants can submit their applications in either English or Welsh and we provide recruitment documentation in both languages. As a forces-friendly employer, we have signed the Armed Forces Covenant and hold the bronze award in the Defence Employer Recognition Scheme. We are a welcoming and inclusive workplace for Armed Forces colleagues and work in collaboration with the Career Transition Partnership. We actively support the employment of veterans, recognizing military skills and qualifications in our recruitment process. We also support flexible leave for Service spouses and partners around a partners' deployment.