Job Description

Compliance and Risk Team

The Firm's Risk Legal Team, led by the Firm's General Counsel Susan Rosser, includes 12 lawyers and 3 paralegals advising on all aspects of legal risk, including financial crime compliance, claims, complaints, insurance, engagement terms, contracts, data privacy, SRA STaRS compliance and conduct issues and regulatory engagement.


This role will report to the Head of Professional Liability, Alexia Drew, whose principal responsibilities include managing the Firm's claims and complaints and insurance cover for PI and non-PI risks.

Roles and Responsibilities

Assist the Head of Professional Liability with the reporting and management of claims Investigate and draft responses to client complaints Investigate claims and assist with responding to simpler matters or instructing outside counsel on more complex matters as required Keep track of all complaints and deadlines Liaise with the Legal Ombudsman Assist the Head of Professional Liability with insurance notifications Assist the Head of Professional Liability with insurance renewals Assist the General Counsel with internal investigations and regulatory investigations Assist with any other contentious matters that may arise, such as any dispute between the Firm and its own suppliers Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.

Skills and experience

Qualified lawyer likely to have at least 5-7 years' experience of civil/commercial litigation Ideally, experienced in professional negligence work Experience of claims against solicitors an advantage Experience of insurance coverage issues an advantage Relevant experience may have been gained either in a fee-earning or in-house role

Person specification

Be able to work with minimal supervision and using own initiative Able to work effectively with and build strong relationships with colleagues at all levels across the Firm Able to articulate difficult messages and decisions to the business through effective communication Resilient, flexible in approach and responsive Self-motivated and able to take responsibility for taking matters through to completion or resolution Experience of working in a large City or international law firm is desirable.

Competencies

Client service Integrity and respect

Interpersonal skills Inclusive

Delivery focus Client-centric

At a glance

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Location
London
Category
Contract type
Permanent - Full Time
Salary
Competitive
Working hours
Full time