Job Description

Job Title:

Contract Support - Facilities & Estate

Type:

Full Time, Permanent

Salary:

44-49k

Location:

EcoPark - Edmonton, North London

About LondonEnergy

At LondonEnergy, we're proud of our vital role in managing North London's waste and protecting the environment. As part of the team, you'll already know that we handle and process 750,000 tonnes of waste each year, making us the second largest waste contract in the UK.


Together, we generate enough energy from waste to power around 80,000 homes annually and recycle 70% of items through our Reuse and Recycling Centres. This is only possible thanks to the dedication of our people, who make a real difference every day.

About the role:

As our Contracts Support team member, you will help manage and monitor Facilities & Estates contractors across multiple sites. Reporting to the Real Estates Manager, you'll work closely with F&E Supervisors and contractors to ensure services meet performance standards and deliver value.


This is a hands-on, site-based role involving regular contractor meetings, reviewing risk assessments, and support for new projects. Ideal for someone who enjoys variety, takes initiative, and wants to grow in a fast-paced operational environment.

Responsibilities:

Contract Lifecycle Management:

Oversee contracts from initiation to termination, ensuring compliance with obligations and alignment with legal and company standards.

Vendor & Supplier Oversight:

Build and manage strong vendor relationships, including performance monitoring, SMARTER improvement plans, and addressing non-compliance.

Collaboration with Procurement:

Partner with Procurement to negotiate, develop, and manage contracts that meet policy, legal, and operational needs.

Performance Monitoring & Reporting:

Track KPIs, service levels, and outcomes; regularly review performance, document findings, and report to leadership.

Financial & Operational Oversight:

Manage budgeting, forecasting, and cost-saving initiatives while maintaining service quality and safety standards.

System Utilisation (D365):

Use Microsoft D365 for PO generation, incident reporting, scheduling, and maintaining accurate service records.

Compliance & Best Practices:

Ensure documentation (e.g., waste transfer notes) is complete, services are effective, and industry best practices and internal frameworks are followed.

Requirements

Proven experience in contract management, particularly in facilities and estates, particularly in an operational environment. Possess knowledge of legislation and guidance around procurement and contract compliance. Strong negotiation and vendor management skills. Excellent understanding of legal and regulatory requirements related to contracts. Financial acumen and experience in budgeting and cost control. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in contract management software and tools.

Benefits

Salary:

44-49k Private Medical & Life Insurance Company Pension Scheme Annual Leave Package Employee Recognition Scheme Access to Employee Assistance Programme (EAP) * + Many more benefits