Job Description

Overview

We are seeking a friendly and efficient Counter Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting with food preparation, and maintaining a clean and organised counter area. This role offers an opportunity to work in a dynamic environment within the hospitality or retail sector, supporting daily operations and ensuring customer satisfaction. Previous restaurant or food service experience is advantageous but not essential, as training will be provided.

Responsibilities

Serve customers promptly and courteously at the counter, taking orders and processing payments accurately Assist with food preparation tasks in accordance with food safety standards Upsell menu items to maximise sales opportunities while maintaining a friendly approach Maintain cleanliness and organisation of the counter area, including sanitising surfaces and equipment regularly Ensure all food safety regulations are adhered to during food handling and storage Manage stock levels of supplies and notify management when replenishment is needed Handle customer enquiries efficiently, providing information about menu items and services Support team members during busy periods to ensure smooth operation of the service area

Skills

Experience in a restaurant or food service environment is preferred but not essential Knowledge of food safety standards and procedures Basic maths skills for handling cash transactions and managing stock levels Food preparation skills and kitchen experience are advantageous Strong organisational skills with the ability to multitask effectively in a fast-paced setting Excellent communication skills to interact positively with customers and team members Time management skills to prioritise tasks efficiently during busy periods Ability to upsell products politely to enhance customer experience and sales performance
Job Types: Full-time, Part-time, Permanent

Pay: 12.21-14.79 per hour

Expected hours: 18 per week

Work Location: In person