Job Description

Salary

Grade 4 (24,827 - 26,959 per annum)

Basis

Full time

Job category/type

Administrative and support

Date posted

06/08/2025

Job reference

R7922

Permanent, 37 hours per week

An exciting opportunity has arisen for a highly organised and customer-focused individual to join the Registry and Academic Development Directorate, providing a high-quality and responsive administrative service in support of the student lifecycle and enhancement activities.

This is a busy and varied role requiring meticulous attention to detail and an ability to multi-task to ensure that all duties are completed effectively and to the highest of standards. The successful applicant will have excellent communication and interpersonal skills and take pride in providing a high-quality service to all customers.

Key duties include:

Providing a high-quality service to all customers (Students, Professional Services Teams, and Academic Staff) through a variety of means, such as face-to-face, email and Microsoft Teams. Excellent organisational skills and the ability to prioritise workload and use initiative to meet deadlines. Providing administrative support for key activities within the student lifecycle (e.g. Handling student enquiries relating to term dates, awards, and timetabled sessions etc.) Supporting student casework and investigations by preparing documentation for meetings, including the servicing of meetings, in areas of work such as Academic Misconduct. Assisting the Student Operations Team with events and projects, such as graduation ceremonies and examination and assessment processes, along with other exciting University-wide projects. The maintenance of student records and related information held within the relevant University records and information systems.


Applicants will have experience of administrative work in a busy environment and will be able to satisfy all criteria detailed in the person specification.

We offer an excellent employment package including hybrid working, blending a mix of remote and on-campus working (dependent on work duties).

The University is deeply committed to equality and diversity for all its students and staff. We seek to be diverse and inclusive, supporting individuals and groups to fulfil their potential and nurture a sense of belonging. We strive to be an accessible, inclusive employer, removing barriers for all. Find out more about our approach to Equality, Diversity and Inclusion, including our commitments and accreditations as a Disability Confident Leader, Stonewall Gold Award holder and Top 100 Employer, Athena SWAN Bronze Award holder and Race Equality Charter Bronze Award holder.

Informal enquiries can be made by contacting Bethany Allen, Senior Course Administration Officer (Course Administration & Student Operations): b.allen2@hud.ac.uk

If you are a current student at the University, you are welcome to apply for part-time roles of 16 hours or less per week, unless you are a part-time postgraduate student, in which case you can also apply for full time roles, subject to any visa requirements.

For more information, please download the recruitment pack.